UW Credit Union 4+

UW Credit Union

    • 2.7 • 352 Ratings
    • Free



Quick, easy and secure banking from almost anywhere. View your accounts, send money, pay bills, deposit checks and sooo much more.

Enjoy the full UW Credit Union online banking experience in the palm of your hand.

[+] Use Quick View to see account balances – no log in needed
[+] Nickname and favorite accounts to personalize your profile
[+] See all your UWCU accounts, including checking, savings, mortgages, loans and credit cards
[+] View account details, balances, recent activity and account statements

[+] Lock and unlock your debit and credit cards
[+] Cancel a card, request a new card, change your PIN and more
[+] Request a credit limit increase on your UWCU credit card
[+] Dispute a transaction or stop a payment
[+] Track and redeem your credit card rewards

[+] Send and receive money with friends and family using Zelle®
[+] Set up one-time and recurring bill payments
[+] Transfer money between your accounts, including accounts at other financial institutions
[+] Deposit checks instantly simply by taking a photo with your device
[+] Send domestic and global wire transfers

[+] See your credit score in app, updated daily
[+] Set goals, monitor and track your spending
[+] Create categories and labels for transactions
[+] Review spending reports and account history
[+] Pending items let you know of upcoming activity

[+] Two-factor authentication offers an extra layer of protection
[+] Set up real-time notifications and balance alerts to monitor accounts
[+] Easy access to your full credit report for free
[+] Submit your travel plans for smarter transaction monitoring

[+] Find your nearest UWCU branch or surcharge-free ATM
[+] Send secure messages to our financial specialists anytime
[+] Get personalized lending offers with no impact to your credit score

[+] Federally insured by NCUA
[+] Equal housing lender
[+] Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
[+] Message and data rates may apply.

What’s New

Version 4.0.24

We’ve updated our app to make it easier for you to manage your accounts.
• Bug fixes and improvements

Ratings and Reviews

2.7 out of 5
352 Ratings

352 Ratings

Matthewsob ,

App crashes resets itself

I have been having issues where I have to constantly reload to the login screen because it says app load fails for the iPhone 13 software version 15.5 for the iPhone 15 been having issues since 2 or 3 software updates prior, I am wondering if it's just a logic error with the programming. Only one device is logged in for my portion of the account. So I don't think it's that unless it is cause it is a joint account. The recommendation would be maybe an update to the GUI appearance because the root files may be causing the systems not to mix well. You could streamline functionality if you switched up the program and increase security and allow more integration with other services like dave, plaid truebill etc while allowing security to be beeffed up to allow better over all functionality of the app. Just a programmer and security system student/ developer advice/ bringing up a a problem!

Developer Response ,

Hi there! We’re sorry to hear of your experience with the app and apologize for the frustration. Because of all the variables involved, we find it’s best to troubleshoot over the phone. When you can, please give us a call at 608-232-5000, and someone will be able to help you. Thank you for being a UWCU member.

Jfisher73234 ,

Mobile deposit no longer works, ruins app experience

This app was great for years, but now mobile deposit does not work 95% of the time. Either it won’t load, it says there is an error, or the entire app just crashes. It’s especially inconvenient now that we have to write “For mobile deposit at UW Credit Union” only on the check. I’m afraid to write it because once I do, I have no other options for depositing the check.

My primary use for banking apps is mobile deposit. Not having that features puts UWCU miles behind every other major bank. I remember when I first joined UWCU over four years ago they were the only ones in town with mobile deposit and it was great. Now I unfortunately am considering moving my main checking account to another bank, though I really don’t want to. Everything else is great. But I frequently need to deposit checks and mobile deposit not working is a major inconvenience.

Developer Response ,

Hi there! We're so sorry to hear of your experience with the app and apologize for the frustration! According to our team, issues with the mobile app are often the result of an issue with the device: the app may have fallen out of date, the device may need a software update, etc. Because of all the variables involved, we find it's best to troubleshoot over the phone. When you can, please give us a call at 608-232-5000, and someone will he able to help you. Thank you for being a UWCU member.

High standards ,

Good except can’t use concurrently on iPhone/iPad without resetting the other one

Updated review: It appears the app can’t be used for the same account on both iPhone AND iPad. It turns out this was what was causing the app to reset itself in my situation. Getting set up on one of my devices boots me from the other one, such that I have to go through initial setup again on it, which then boots me from the original device. This also happens when following the “reset all settings” suggestion. It would be great to be able to use on both my devices but I will just use it on my iPhone for now. The app otherwise works well.

Original: Latest version of app resets itself every single time I use it, which is a pain, because when the app resets there are a number of steps that need to be gone through, vs being able to just log in. But it otherwise works well. Will give a higher rating when this issue is fixed.

Developer Response ,

Hello, per our Technical Team, here is the best course of action to correct the issue on your iPhone.

Make sure that you have the App open, but are not logged in with Fingerprint, PIN, or password. Tap the gear icon and select Reset All Settings. You will be prompted to complete a new setup, which will refresh your device and should allow it to properly authenticate during your next login.

App Privacy

The developer, UW Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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