Valu +4

Name: Valu
Rating: 3.2 (396 reviews)
Author: EFG Hermes

EFG Hermes

Desenvolvido para iPad

- 3,2 • 396 avaliações

- Grátis

Descrição

Valu is a Universal Financial Technology Powerhouse, providing cutting-edge financial solutions and services that empower individuals to pursue their aspirations.

We developed our offerings to provide you with everything you need through one platform. Our expanded suite of fully digitized products and services will empower individuals and businesses and foster financial inclusion.

Besides the BNPL, Valu offers an instant cash redemption program, savings solution, investment products, B2B services and more. Hence, it was about time for Valu to undergo a brand restructuring to reflect the breadth and depth of its brand portfolio, and its current position as a universal financial technology powerhouse.

11 de ago. de 2024

Versão 8.2.2

As part of our continuous strive for improvement, we've fixed some bugs to make your experience even better.

3,2 de 5

396 avaliações

The ValU App

Please remove the “enable notifications” alert that pops up with every move. Even while I am paying or doing anything on the app, it keeps popping up. This is very annoying!!!

Hi Dalia, We are sorry to hear about this experience. Please reach out to us via valu_onlinesupport@valu.com.eg and we will be happy to help you.

A disgrace for a service!

First of all i would lime to say that i have been using valu for over a year now and clearly they only care for the company and not the consumer what so ever!
They blocked my account for no reason and only demands to pay-up the monthly dues and not to make any further purchases after granting them 7%+ intrest rate for over a year now. They did not inform me that they will do so and their customer service agent simply told me if you don't like it just leave us. And now they are avoiding me completly over all their contacts. So simply i have filed a report for the consumer protection agency in Egypt and i will be hearing from them soon. Have a nice time toying with your customers around more.

Hi Al-Hussein, we are sorry to hear about this experience. Please reach out to us via valU_OnlineSupport@valu.com.eg and we will be happy to help you.

App needs major improvements

The concept of the app is amazing and has made many breakthroughs over the past few years in Egypt; however, the App needs a lot of improvements. Firstly, it is extremely slow and crashes plenty of time. Secondly, it’s not very user friendly and tough to mitigate around the App. Thirdly, there should be more security assurances of the user’s info as some info required to provide is private and crucial. Lastly, I high suggest to develop an auto calculator tab where user’s can plan their installments accordingly from the grand total of purchases.

Hi Mi7'aa,
We are sorry to hear about this experience. Please reach out to us viavalu_onlinesupport@ValU.com and we will be happy to help you.

EFG Hermes, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.