Van Go! 4+
Mobility on Demand
San Joaquin Regional Transit District
Designed for iPad
-
- Free
Screenshots
Description
RTD Van Go! is a new ride-share service that will help residents travel more easily within Northern San Joaquin County.
This connected service combines vans and free transfers to buses to continue longer trips. Unlike some other transportation options, RTD Van Go! will even pick up passengers in rural San Joaquin County.
Every RTD Van Go! vehicle is wheelchair accessible and Van Go! drivers are trained, licensed, and fully prepared to help with accessibility needs.
-Flexibility to manage trips
*View upcoming and completed trips
*Easily cancel trips
-Convenient Trip Details View
*Passenger notifications with accurate vehicle ETAs
*Ability to follow bus on a visual map to see exact location
-Simple Mobile Interface
*24/7 access to account profiles, settings, and reservations
What’s New
Version 4.3.12
Bug fixes and improvements:
⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
⁃ Updated app so that is available in portrait mode only.
Ratings and Reviews
Long wait time
I don’t like how it’s such a long wait time to get a hold of customer service agent and it gets annoying cuz the machine repeats itself over and over. And in the app doesn’t give option to cancel you have to contact the customer service line.
Updated Review
The bug mentioned in my previous review has long been taken care of. I see that in version 4.2, there’s a new interface (layout) in the app. It’s easier to use and meets the standard of an always evolving technology world. Great job to RTD’s IT team.
Also since RTD took control of operations in the county yard in late 2021, the VanGo service has improved tremendously. I encourage those who previously rode when NEXT operated VanGo, to give it a chance nowadays.
Suggestion
The service is good, but the past few weeks, I don't know what's going on. Why am I not able to pay with my credit or debit card? I tried adding my card to the app, and it keeps saying unauthorized. This is very inconvenient, because I prefer to pay with my bank card. I don't have cash on me all the time, and it is much easier to pay with a debit or credit card. I hope this will be fixed very soon.
App Privacy
The developer, San Joaquin Regional Transit District, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- San Joaquin Regional Transit District
- Size
- 103.6 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Spanish
- Age Rating
- 4+
- Copyright
- © Ecolane
- Price
- Free