RTD Van Go! is a new ride-share service that will help residents travel more easily within Northern San Joaquin County.
This connected service combines vans and free transfers to buses to continue longer trips. Unlike some other transportation options, RTD Van Go! will even pick up passengers in rural San Joaquin County.
Every RTD Van Go! vehicle is wheelchair accessible and Van Go! drivers are trained, licensed, and fully prepared to help with accessibility needs.
-Flexibility to manage trips
*View upcoming and completed trips
*Easily cancel trips
-Convenient Trip Details View
*Passenger notifications with accurate vehicle ETAs
*Ability to follow bus on a visual map to see exact location
-Simple Mobile Interface
*24/7 access to account profiles, settings, and reservations
New features and improvements:
• Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on.
• Resolved issue where default device does not update when a different device is selected during trip booking.
• Resolved issue where trips weren't able to be booked during a specific time frame as expected.
Ratings and Reviews
The service is good, but the past few weeks, I don't know what's going on. Why am I not able to pay with my credit or debit card? I tried adding my card to the app, and it keeps saying unauthorized. This is very inconvenient, because I prefer to pay with my bank card. I don't have cash on me all the time, and it is much easier to pay with a debit or credit card. I hope this will be fixed very soon.
The bug mentioned in my previous review has long been taken care of. I see that in version 4.2, there’s a new interface (layout) in the app. It’s easier to use and meets the standard of an always evolving technology world. Great job to RTD’s IT team.
Also since RTD took control of operations in the county yard in late 2021, the VanGo service has improved tremendously. I encourage those who previously rode when NEXT operated VanGo, to give it a chance nowadays.
App is useless and freezes up too often
The app is virtually useless now. You can barely get a scheduled ride when needed, the app constantly freezes up and then tells you to call for arrangements and you can no longer pay with your bank/ credit card anymore. Won’t even let you add auto pay method like it used to. It’s too bad because the drivers and the service itself is wonderful and helpful and easy to use. The app needs serious work. I hate using it now and can barely schedule rides anymore.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- San Joaquin Regional Transit District
- 57.1 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © Ecolane
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