Vanco Mobile Faith Engagement 4+

I’m a new user of the Vanco Mobile App and it’s a very nice app with different elements that aren’t in the average Giving App.

However, the app takes FOREVER to find your organization. It may not even find your organization even though it’s set up with Vanco. Giving also is tedious because, you can only give/donate to one fund at a time, whereas with a company like Givelify, you can give to multiple funds at once. No one wants to spend 30 minutes going back and forth to give or donate to multiple funds when they can do it all at one time with other giving apps, I mean it is 2021 after all. But lastly, when searching for a fund all I see is “General Fund” which isn’t even a fund or a tile because I created the giving tiles for Vanco Mobile; “General Fund” is not one of them. This has been going on for a couple weeks now and STILL has not been fixed.

As I stated earlier it is a good app that can really help an organization communicate, fellowship, and partner with their community and congregation especially in Today’s times. It just need some slight tweaking, to really beat the competition.

I am unable to donate because when I get to the frequency of the donation, the drop down freezes with a blank page, and unless the frequency is filled out, you are unable to advance.

I was using this app for quite a while and it was working fine. Having to do the picture verification so often was annoying but I could live with it. Lately when I open the app it just says Loading please wait and just spins. I tried turning my phone off and restarting but it doesn’t help. If you click on the link that it suggests when it’s just spinning it takes you to a screen that makes you start over by finding your organization which takes FOREVER!! Then it didn’t work anyway! You need to fix this app YESTERDAY or I’m done!