Enjoy access to your accounts when and where you need it! With the Vantage West Credit Union mobile app, you can check your balances, view transaction history, make a loan payment, manage your bills, deposit checks, keep track of your budgets or chat with us when you need us!
Miscellaneous bug fixes and performance improvements
Ratings and Reviews
GREAT GREAT GREAT
We Have Used Vantage West ever since we moved here in 1990.. and Especially since they opened one in Rita Ranch.
Over all the years we have used Vantage West we have had contact with the Best People, so Nice, Polite and SOOO VERY HELPFUL. If we have any problems they take care of it fast and accurately and explain what the problem was. They are always looking out for us. Telling us about to ways to increase interest on our money. Vantage West have Very good People and We thank them for caring.
Why change something that isn’t broken?
Banking with vantage west is great but that’s not what these reviews should be about. The new update is really clunky and not user freindly. The old app wasn’t pretty but it was simple and got the job done. The account balance not showing the pending subtracted is super annoying and the scrolling animations on the menu are clunky and it makes it hard to see older transactions quickly. The boxes always think I’m pressing them when I’m trying to scroll. It’s frustrating to see this kind of behavior on iOS. It feels like a really bad version of the website just packaged as an app. It is slow and more than half the time I use it it crashes or just loads eternally. Super annoying also to have the you have been logged out please log back in displayed when you first open the app. Oh also push notification are not working at all! Or email notifications! The menu to get these set up is non functional when you click the setting it takes you back two sub menus? I would rather use the website but that seems like it’s not looking so hot lately either! T gonna lie it’s the 21st century and apps and mobile banking have to really up their game or young people will absolutely not use the credit union. I am seriously considering going back to another bank because it’s such a jarring non working change. Sorry VWCU love the service, hate the app.
The previous version of this app was vastly superior. I only ever use this app to check the status of my account, and rarely if ever do anything else. For my purposes, that made the previous version ideal. As of this update, so many unnecessary features have been added that the time it takes for the app to load at all is such that i would have conducted my business and moved on by then using the older software. The ui makes me feel as though i might as well be the banker at this point, rather than the client. I have to declare my identity twice upon opening the app, with three loading screens interspersed. This is needless complexity. Vantage West, the update to this app fixed things that were not broken. Stop filling entire branches with internal atms, stop struggling to justify redundant procedures. Stop trying to hop on the trendy corporate bandwagon. You are a credit union, not a bank, it is the reason i use you. Quit competing so frantically for your nickel.
With Family Sharing set up, up to six family members can use this app.