Varo Bank: Mobile Banking 4+

Long time using

I’ve been using Varo for a few years now and I haven’t had any issues with them. The let borrow any money to pay bills or advance time and you could build that up and raise your limit as long as petite pay them back on time. Once you don’t pay them know that they don’t allow each while any money more they cut you off, but after about a year now I say they want to stand allows the option to be able to do that starting back down at just $20 but as I pay that off every time I borrow it then he’ll reset again,Which is pretty cool.
They also offer a credit card options , it’s like secured credit card. you can put money on it and then they paid on time for you every month to help raise your credit Score. I always to take my money from my savings account. That way I can sit there and then move it to my regular account. Which is my debit card account and then from there I move it to my credit card I have time I make a purchase I used to be pretty and so far is raise my credit score up month after month. This last month alone it has route seven points. So if someone who is looking for a way to raise your credit score, but your dad and be able to borrow money, will they pay the interest on your savings account.

Anne

I have nothing but positive things to say about Varo. I absolutely love this bank!! They are there for the people who literally live from paycheck to paycheck and cover for me if the need be. Every other bank I had stole so much of my money from me!! It actually sickens me to calculate the expenses that they sucked from me in overdrafts and even extra overdraft fees on top of the $35 every single time I needed them to be there for as a valued customer who banked with them for years. Not once in 10 years did they help me. The worst part is I now know how badly they treated me by holding my money for weeks at a time holding back my government benefits every month for 10 years. It’s unethical and wrong to treat anyone that way charge me an overdraft fee when you have had my money when I needed it most and charged me over and over and over the figure comes up to several thousand dollars when I actually saw what they had so unfairly done to me by switching to Varo holy cow praise Jesus they have treated me more than fair and I will always give VARO praise. Thank goodness you showed me what the old bank had been doing to me I am so glad I switched to Varo they are the best bank and their customer service over the phone is outstanding. Like I said in the beginning I have nothing but praise to say about this bank Varo is the best bank I ever had!!!! VARO ROCkS

Great banking, non-existent customer service

I’ve been a member of Varo for 2 years, and have to say that since it’s become Varo Bank, getting through to customer service seems impossible.
With the old Varo, I had nothing but excellent customer service. They always answered the calls or emails. I’ve been trying to get through to customer service for a week now, but no luck 😑
I start calling each morning at 8:00 when they open for business. There’s no wait time mentioned then, but no one answers. I’ll wait for an hour, then am told by the automated system that the wait time is less than 15 minutes. Um, no. It’s more like an hour. I don’t stay on beyond that. When called after 10:00 am, the estimated wait time is “ greater than 60 minutes “. Ugh. I just want to find out some important ( to me) information about a direct deposit that seems to be floating around in my old account. Emails aren’t answered either.
Their inefficiency has become my problem, and there’s no way to get in touch.
I hope someone from Varo bank reads this and makes it right. I don’t like being disappointed in Varo!

Developer Response ,

We’re very sorry for the long hold times recently. We’re currently experiencing extremely high volumes. We understand the importance of contacting customer support and are eager to assist with your request. We appreciate your patience during this time. Please remain on the line or contact us at appreview@varomoney.com!