VB Works 12+

City of Virginia Beach

    • 4.3 • 46 Ratings
    • Free



Here’s a one-­stop-shop for you to report a problem. Whether it’s a pothole, street light out, graffiti, flooding or other local problems that are a safety hazard or eyesore, the VB Works app makes reporting a problem easier than ever. The app uses your GPS to identify your location, provides a list of appropriate issues, and also allows you to snap a photo to add to your service request. Reports are automatically sent to the city and routed to the appropriate city department for resolution. You’ll also be able to follow your issue from the time it is reported until it is resolved.

What’s New

Version 6.0.5

Improved user experience for residents

Ratings and Reviews

4.3 out of 5
46 Ratings

46 Ratings

not_eve ,

App works great

I have used this app for several years. I have received a response within 24 hours.

Harryw2434 ,

New app is clunky (Old App was Much Better)

The old app seemed to be working well. I have submitted two reports and they are listed as no action taken which would have never happened under the old app. There are some aspects of the new interface that are just clunky and not very smooth. I don’t like how I have to log in pretty much every time I open the app as well as having to deny or accept a very long list of permissions (all but two or three seem to be unnecessary). I also do not necessarily want to provide my name and contact info for every report that I make. There are some reports that I have made just from seeing when I drive by, I have no need or desire to be attached to those. The list of items that can be reported seems to have gotten jumbled up. It is strange that there is no option to select city property landscaping overgrowth, only private property. Overall very disappointing. VB should look at Norfolk’s reporting app. I have never reported anything but the list of options is impressive and the interface seems to be very responsive.

Tbvabch ,

Was a Good App

This was a good app but a recent update putting it under VB 311 rather than public works ruined it. I felt previously like I was in direct contact with VB Public Works but now I am having go through a third party. The app is confusing as it is taking information for all VB information and not just Public Works. I use to recommend this App to VB residents but will no longer.

App Privacy

The developer, City of Virginia Beach, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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