Here’s a one-stop-shop for you to report a problem. Whether it’s a pothole, street light out, graffiti, flooding or other local problems that are a safety hazard or eyesore, the VB Works app makes reporting a problem easier than ever. The app uses your GPS to identify your location, provides a list of appropriate issues, and also allows you to snap a photo to add to your service request. Reports are automatically sent to the city and routed to the appropriate city department for resolution. You’ll also be able to follow your issue from the time it is reported until it is resolved.
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
Ratings and Reviews
App works great...now if only the issues raised would be addressed!
As I said, the app is great. Unfortunately, in many cases nothing is done beyond the acknowledgment of your ticket. Not response, no action, no anything. If VB is going to build an app to allow folks to enter tickets and issues, they need to be addressed.
Trouble uploading reports
When using the map to pinpoint where the issue is the crosshair tends to "jump" or move slightly to a different location. The main issue I am experiencing lately is the failure to upload reports. It will say “connection issue, failure to upload.
- City of Virginia Beach
- 39 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese
- Age Rating
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2008-2019 SeeClickFix, Inc.
With Family Sharing set up, up to six family members can use this app.