VELUX ACTIVE with NETATMO 4+

Lock Status Backwards

It appears that the lock status icon is backwards. When the house is locked the lock status shows “unlocked”. When the house is unlocked the lock status shows “locked”. This is counterintuitive to me. It should display the current status, not the action you want to take. Please fix in future update. Thanks.

Also, Allow landscape mode in iPad as most of us are now using iPads with keyboards like mini laptop computers. Having to turn the whole thing sideways to interact with an app which only allows portrait mode, like on the iPhone, is totally passé at this point. Make it work on the iPad in either Landscape or Portrait mode depending on the orientation of the device. Thanks.

I’d fire the programmers.

I write software for a living and if only one created this in my company, they would be looking for work. Let’s start with internals. This app eats power. I have an older iphone but it ate 50% of my battery in an hour. Verified by looking at power consumption in settings. The actual interface for controlling the blinds is good employing the more modern minimalist icons but doesn’t adjust space for more than two skylights and blinds. There is plenty of room. The real problem is the complicated set of menus to configure rooms and uses computer ease like “bind” “equipment”. This isn’t 2010, it’s 2018. Just drag the blind on top of the skylight. Double tap to unbind. Hold a second or so to locate or if modern phone push hard. A tutorial comes up showing a drag and explains verbally and in text what to do. Lastly the interface to pick is sometimes unresponsive. The hardware interface is good, keep you engineers but the rule is NEVER let engineers anywhere close to user interface or user function. It’s clear their implementation percolated into user interface.

Réponse du développeur ,

Hi Jam1492,
Thank you for reporting a potential issue with the VELUX ACTIVE with NETATMO power consumption. Your information is now passed on to our developers. Also, thanks for your proposed improvements to the user interface in general.
Regards,
The VELUX ACTIVE team.

Long blank screen but otherwise good

A bit clumsy but always works when Apple Home sometimes falls down. I wish the screen leading up to Schedules and Automatons didn’t stay blank for so long. A couple of times when I haven’t used it for a while I end up thinking it doesn’t work and I give up. It’s only when I get distracted for a minute and look back at the screen do I remember that it can take up to 30 seconds of completely blank screen before my automations appear. Someone should drop in a message on that completely blank screen to let us know that it hasn’t failed. Otherwise I’m happy with it.