Venco | Estate App 4+

Complaint

Can’t access the App + is there a office or an Admin I can lay complaint to?… because the assigned estate manager(mr Paul) isn’t helping and he keeps telling me his boss’s hasn’t responded on the issue of the over charged bill on my apartment and I want that to be rectified ASAP! So I can pay my proposed bill. And I feel bullied not able to buy power in my apartment because of the management’s mistakes please! This is draining and I’m honestly running out of patience please.
Estate: Oral estate extension
Name of resident: Miss Faith.

Would be glad if my complaint is been looked into and rectified. Thank you.

Terrible app

Not sure how anyone gave it five stars. Engineering team must be very small or non existent.

Extremely difficult to create user controls which is one of the most important things in estate management

Sign in is woefully slow with otps not working

After sign up and allowing notifications can no longer progress.

Why can't anything be done well?

Developer Response ,

Hi Uzoayo,

We sincerely apologize for any inconvience caused!

Our team has taken your suggestion into consideration and published a new version of the app that fixed all of the issues you raised.

Crap

Too many glitches, so much room for improvements. I hate that I’m stuck with this app, NOTHING works right with this piece of crap

Developer Response ,

Hello, we apologise if you have experienced any inconvenience while using our app. Our support team is always ready to assist you. Please reach out to operations@venco.co