Vendoo: A Seller’s Best Friend 4+

I work mainly on my Mac, occasionally on my notebook and rarely on my phone. I subscribed to Vendoo 10 months ago so I could add all of my eBay/Poshmark listings to Mercari. The first month’s Mercari sales more than paid for the subscription. I used the chat feature before pulling the trigger because I wanted to make sure I understood what I was getting. I love it and I’ve gotten so much done because of it. I use the delist/relist add-on frequently. The glitches have been minor and short-lived and the CS has been outstanding. They are continuing to improve the entire platform, especially the phone app, and they are very open to feedback. I’d never go back to listing without Vendoo!

Let me just say I do love VENDOO. As of recently though, I haven’t. On VENDOO I can no longer, import from Mercari. While that isn’t a big problem from people who first start to cross list with VENDOO, think about it like this, - I have about 200 items from the past 3 months I’ve been hoarding waiting to post onto VENDOO to upload onto other platforms. I CANNOT GET VENDOO TO IMPORT FROM MERCARI!!! I now (if I even wanted to continue using VENDOO, which does have great prices for subscriptions and I won’t be continuing my subscription), I would then have to upload those same items I uploaded to Mercari, and manually upload those 200 items (AGAIN) to another platform like Poshmark (Which yes does work for importing ATM).

I cannot get any answers on what is going on with Mercari, and the customer services is nearly in-existent. I can not get a refund for anything!

TLDR; Mercari has had issues importing from VENDOO since September of last year. And while they have fair subscription prices for new people with a low amount of items, Mercari won’t import to VENDOO. This is a major problem, because, the inconsistency, and lack of support. This is the biggest downfall of this company for serious resellers. Truthfully loved VENDOO, but the inconsistency is the turning point, I will be on List Perfectly moving forward, and will be able to have ALL MY ITEMS CONTINUOUSLY on one cross listing platform and won’t have to wait months, for VENDOO to update.

I’ve been giving Vendoo a shot for a few months now, there was a pretty big learning curve to the software, and I was diligent to watching videos and learning how it work. I really had high hopes and sometimes the software worked well but every month there have been major glitches on the app for Mac and on desktop version. Repeat listings, sales detection issues consistently for three months, and app needs to be deleted and reinstalled often to work properly. The support team are helpful for the most part but often share default videos references I’ve seen before and do not always address actual issue or question. Some are more effective and friendly than others. They do often explain the technology is still in BETA which basically allows for a big window of error, and a lack of accountability as a company, for features they proudly advertise which don't work quite right as of yet-sales detection for example), which I find misleading for a service that’s $30+ a month. And they really nickel and dime you for add ons. The app seems like it needs way more development and they are expanding too fast and using resources in wrong way instead of making things glitch free (98% of time). I have been experimenting with Flyp and the sharer is awesome. Not glitchy so far. Only $9. I feel this company will thrive or crash and burn quickly. I wanted to be a fan.