Vendoo: A Seller’s Best Friend 4+

I work mainly on my Mac, occasionally on my notebook and rarely on my phone. I subscribed to Vendoo 10 months ago so I could add all of my eBay/Poshmark listings to Mercari. The first month’s Mercari sales more than paid for the subscription. I used the chat feature before pulling the trigger because I wanted to make sure I understood what I was getting. I love it and I’ve gotten so much done because of it. I use the delist/relist add-on frequently. The glitches have been minor and short-lived and the CS has been outstanding. They are continuing to improve the entire platform, especially the phone app, and they are very open to feedback. I’d never go back to listing without Vendoo!

I’ve been giving Vendoo a shot for a few months now, there was a pretty big learning curve to the software, and I was diligent to watching videos and learning how it work. I really had high hopes and sometimes the software worked well but every month there have been major glitches on the app for Mac and on desktop version. Repeat listings, sales detection issues consistently for three months, and app needs to be deleted and reinstalled often to work properly. The support team are helpful for the most part but often share default videos references I’ve seen before and do not always address actual issue or question. Some are more effective and friendly than others. They do often explain the technology is still in BETA which basically allows for a big window of error, and a lack of accountability as a company, for features they proudly advertise which don't work quite right as of yet-sales detection for example), which I find misleading for a service that’s $30+ a month. And they really nickel and dime you for add ons. The app seems like it needs way more development and they are expanding too fast and using resources in wrong way instead of making things glitch free (98% of time). I have been experimenting with Flyp and the sharer is awesome. Not glitchy so far. Only $9. I feel this company will thrive or crash and burn quickly. I wanted to be a fan.

It seems that there are constant issues with this app- I get error messages often and have to close it out and re-start. Sometimes it will work fine with all platforms, sometimes it won’t work properly with one or two platforms.

Most recently, the app does not work correctly with Kidizen. It will publish my listings but the first photo shows up as blank. This has been going on over a week. I contacted support who spent several days “looking into it” and told me there was another user with the same issue and it’s something about the settings on an iPhone that is causing it. Great- so I asked which setting and what can I do to make it work. I was told to contact Apple. How am I supposed to do that when I have no idea what setting they are talking about? And isn’t it support’s job to figure out why its own app is not working with iPhones? Instead they essentially told me too bad, it’s my problem to figure out. When I pay this much to use the service, it’s disappointing that the app does not work as expected.