Description

Venmo is the fun and easy way to pay and get paid.


Why use Venmo?

Because it’s the money app for splitting the cost of almost anything—right then, right there.
Because it makes settling up feel like catching up.
Because you can add a note to each payment to remember the moments, not the money.

What do people use Venmo for? Plenty of things, like:

Meals
Split the group dinner tab without the napkin math.

Rent
Transfer money to roomies for your share of rent and utilities.

Activities
Settle up for fun stuff like concert tix and road trips.

Surprises
Send a penny to say hi, or 5 bucks for good luck.

Still reading? We’ll let you in on a little secret: we’re more than just a way to pay friends.
- We offer Venmo card, so you can shop with your Venmo balance everywhere Mastercard® is accepted in the U.S., plus earn cash back rewards at select retailers. Terms apply: https://venmo.com/rewards/
- Get your Venmo money in the bank, fast. Use Instant Transfer to get your cash in minutes using an eligible debit card or bank account.
- Check out with Venmo on some of your favorite apps, like Uber, StockX, Grubhub, and Zola.
- We’ve got your back—security is very important to us, and we prioritize making you feel safe and secure by taking security measures to protect your account. Plus, we’ve got a stellar customer support team, ready to solve any issues.

Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

What’s New

Version 8.6.0

We worked on various improvements and bug fixes

Ratings and Reviews

4.9 out of 5
9.7M Ratings

9.7M Ratings

alanaalexis ,

They lie to you

I have never had any problems with this company/app but today really changed all of that. I wanted to add money to my account to cover some charges so I transferred almost $90 from my bank account to my Venmo account. If you have used this app before you know when you make a payment to someone the money comes out of your bank the next day. I checked my bank account and it came out so I check Venmo and it doesn’t show up. I talk to customer service on the chat, over email, and on the phone. Over chat and email they tell me it is run as an ACH transfer and takes 3-5 business days to show in my account. I work in a bank with these types of transfers and they never and I mean NEVER take 3-5 days. They take one at the most two days. Furthermore it was not run as an ACH transfer it was run as an auto debit (as if I swiped my debit card). I asked multiple times why I was being lied to and no answers just a run around. The girl at customer service on the phone was really trying to help me but she just didn’t have any information. I don’t know if she was new or if they just don’t care enough about their customers and employees to give them info and training to be able to help people.

Don’t EVER put money in your Venmo account. Wait for them to take it out of your account after you transfer it/make payments. They will take your money then lie to you and hold it for as long as they can get away with it.

Shaktigoddess ,

Constant issues with Venmo freezing my money

They’re holding money paid to me by friends of about 183$. I tried transferring to my bank account and it shows my account is frozen. I can’t transfer it my account and can’t pay someone off the limbo balance. I’ve contacted customer service, email, live chat, read all the preprinted information which doesn’t help since all those are about money owed. This is money for me that’s just sitting there. I’ve sent them a copy of my drivers license to show it’s me. Signed up in Facebook where I only have one account. It’s still saying to contact customer support! What else am I supposed to do. It’s signed up to a new bank account at a credit union. So I correctly entered the routing number and proper account. It’s still frozen. No answer. My account is verified through email. We are at a stand sat I’ll since January. I just want my account open and give me my money. So I ask my friends if it came back to them? Pay me again but in cash? I don’t know what to do at this point but I’m losing money because nobody can pay me in Venmo. So many dinners where nobody has cash so we all Venmo. I’ve lost money friends are trying to reimburse me. I never see it because....my account is still frozen. Since January. 😑 my bank can’t speak to third party and it’s not my bank with the issues.

Developer Response ,

Sorry to hear about this experience. Can you reach out to us at app-reviews@venmo.com and we'll take a look?

breiannmavraedis ,

wish I could give zero stars

I have money that was sent to me for bills on my Venmo and when I tried sending it to my bank it immediately locked me out and said my account is frozen... I’m not sure why but it won’t even let me do anything from this point in my account. I went online to your “help” page and followed the instructions for a frozen account... it ended up being a dead end. I then called customer support and they wouldn’t even tell me the issue with my account, just said it’s going to take 5-7 business days for an “account specialist” to look into my account. I don’t mind that, all I asked was if I could send that money back to the original sender or just cancel that payment. They said once a payment is sent through there’s no way to get it back to the sender, not even through customer support. So basically I have money sitting in my account and I can’t even touch it because my account is frozen? And they won’t allow me to speak with anyone before the seven business days. Absolutely shocked and mortified with this apps customer service skills. Very obvious that they don’t care about their customers experience and they have zero safeguards for protecting the financial aspect of this app. There should be some way to send that money back to the sender so I’m not sitting here waiting for nearly two weeks just to access those funds, or allow me to speak to an account specialist over the phone. Once this situation is handled I’m never using this app ever again.

Information

Seller
The Delancey Corporation, LLC
Size
209.1 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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