Vent Africa - Crypto to Cash 4+

Why did you guys change your withdrawal limit without informing your customers, are you coming up with a plan we don’t understand. ? I deposited $50 since and I didn’t get the money till now only to get info that minimum withdrawal is $100. Why?

Dear Esteemed Customer,
We are genuinely sorry for any inconvenience you've experienced. Our top priority is the trust and satisfaction of our users. We encourage you to reach out through our official support platform at https://vent.africa/support or contact our customer support at support@vent.africa. If you've already done so, rest assured that our team is reviewing your issue, and they will be in touch as soon as possible. We understand the value of trust in our industry and are
committed to resolving every legitimate concern. Every transaction is important to us, no matter its volume. Thank you for choosing Vent Africa!

This is the easiest crypto liquidating app have seen so far. From account set up to their style of trading, even their payment method is something to praise…..I applaud you guys for good job…in liquidating crypto asset you guys are the best in Africa I’ve seen so far, can’t wait for you guys to add more crypto currency

Dear Esteemed Customer,
Thank you for your positive review! We are glad that you enjoy using our platform. We appreciate your support and hope you continue using our app and recommend it to your friends and family. If you have any suggestions or questions, don't hesitate to get in touch with us at support@vent.africa
Thank you for choosing Vent Africa!

You guys are nothing but scammers i sent my crypto to your useless app and it showed me that my payment has been sent but i haven’t received my money till now i contacted your support team but didn’t get any reply i even went further to contact you guys on instagram and they told me same thing your app said but still haven’t received my money you people are scammers and i don’t advise anybody to use this app cause they’re going to do thesame thing they did to me

Dear Esteemed Customer,

I'm genuinely sorry for the inconvenience you've experienced. Our top priority is the trust and satisfaction of our users, and we deeply regret that you feel this way.

As a tech support representative, I'd like to address your concerns and guide you through the right channels:

Support Channel: We always advise our users to reach out through our official support platform at https://vent.africa/support. If you've already done so, rest assured that our team is reviewing your issue, and they will be in touch as soon as possible. Sometimes, due to a high volume of requests, there might be some delay, but we are committed to addressing every concern.

Social Media Channels: We try to maintain a consistent response across all platforms. However, for account-specific and transaction-related issues, our official support channel is the best place for resolution, as our social media team may not have access to the in-depth details needed to resolve such issues.

Transaction Delays: There could be numerous reasons for a transaction delay, ranging from blockchain congestion to security reviews. It's also possible that the transaction might need more time to be confirmed. Please ensure you've given it a reasonable amount of time, and keep checking your account.

Trust & Integrity: We understand the value of trust in our industry and are built on principles of transparency and honesty. We are committed to resolving any legitimate concern, and every transaction is essential to us, no matter its volume.

We genuinely hope your issue gets resolved soon, and I encourage you to reach out to our dedicated support channel for a more specific and prompt resolution. Your patience and understanding are greatly appreciated.