VeoRide makes your daily commute easier and faster. Download the app, grab a VeoRide bike, e-bike or e-scooter, and just enjoy the ride.
HOW VEORIDE WORKS
Step 1: Find the closest bike, e-bike or e-scooter.
Step 2: Scan to unlock! Scan the QR code or enter the bike’s or scooter’s ID number to unlock it. Enjoy your ride!
Step 3: Park in a designated parking zone, shown in the app, when done. To finish your ride and stop the fare, just push the button on the bike lock or hit the "end ride" button on the e-scooter. We do the rest!
Questions about VeoRide? Send an email to firstname.lastname@example.org or visit our website, www.veoride.com, to see all the places you can VeoRide today!
*We had to release a small hotfix to solve a problem with the trip duration on the Trip Summary page. We apologize for the inconvenience*
This week’s version is all about UX and UI.
First of all, we animated all the pages of the app to make the app look a little more alive.
We added new and improved animations for e-scooters and riding instructions and also added a new look to our End Trip page. Also, the app will present a pop up if you are about to park in an invalid area.
For our main page, we added a new and improved Dashboard, which will contain all the information relevant to the user. Also, if the app is trying to resume an existing trip, the Dashboard will show the proper animation to indicate that and prevent confusion.
Riding an e-scooter? The main page will now display a “How to Ride” button to help you understand how to use it.
Regarding the pins on the map, we listened to your feedback and added a Map Legend button, which will present a page with explanations on what each ride pin represents.
For Area pins, tapping them will display a page with an explanation about that area.
For certain markets where taking a photo of the ride to end the trip is required, we will present a new page to take the photo and end the ride.
Also, if the area is not a 24/7 service area, the app will be blocked from riding until the service is available again, while presenting the service hours.
We now support Low-Speed Zones! In this zone, your e-scooter will have limited speed.
We also fixed the following issues:
• The UI will now fit the iPhone SE properly on all screens.
• Fixed a few rare crashes on the Wallet page.
• Fixed a false-positive Trip Ended when ending the trip from the Help & Info section.
• Fixed certain texts being cut on smaller screens and also some confusing wording in certain pages.
We are working very hard to provide all our valued riders the best experience we can possibly give, and we thank you for believing in us and giving us a chance to unlock joy in your day. We hope you enjoy this version!
You can always reach out to us if you find any problems, or just want to send us a suggestion. Just drop us a line at Hello@VeoRide.com.
Ratings and Reviews
2 rides down with only $5 deposited. If you don’t want your card charged for services you’re not using and I’m just spitballing here but make sure you lock it and also remove your card once you make a deposit.
Many bikes in my area maybe more than 50.
Developer Response ,
Thank you for this feedback! We're always looking to improve the flexibility of our payment experience. Unfortunately, at this time, we do require a payment method on file to ride. If you have any questions or ever need help, please contact us at email@example.com or call 855-VEO-2256.
Love VeoRide but bad customer service
I’ve tried emailing, calling at all different times, and messaging them through their app and received no response. I only use veoride every now and then to get around my campus. So when I got a notification that I was charged $50 for a subscriptions service I was shocked. I don’t remember accepting this, maybe I accidentally did. But I do not need this and won’t even be on campus to use this over the summer. It also overdrew my bank account. Which I have handled but it is a little ridiculous they do not give refunds especially when I haven’t even used the money. I’ve emailed them twice, I’ve called and never even heard the phone ring, and I’ve messaged them and still haven’t heard a response. Thought I loved this and now will delete and tell people on campus to not get this app because you might waste your money. Wish there was better customer service. App and their bikes are good but if something accidentally happens and they have your card information, you’re screwed.
Developer Response ,
We are very sorry for these issues and the difficulty of getting in contact. We take customer service very seriously and aim to resolve issues promptly, particularly regarding payments. Please contact us at firstname.lastname@example.org or call 855-VEO-2256 and we'll be happy to process any refund needed.
Great premise, poor execution!
KU campus has these bikes, which is a neat sign at getting students to bike rather than have to walk long distances or pollute. But then, it would be a dream if these bikes were feasible.
Sometimes, drivers will yell at you because you are giving the proper hand signals - and they don’t understand them - or you’re using the road instead of the sidewalk - bikes ARE vehicles. But more disheartening is the bike’s themselves. The headlights hardly work, regardless if you take them out at night or try to press the button below the light. Even .50$ sounds a lot compared to walking, and I’d only take biking if neither walking or buses are feasible.
Not only is the environment not happy towards using bikes but these bikes aren’t as effective as I’d wished they would be. And why should students paying thousands have to rent these bikes?
Developer Response ,
Thank you for these valuable comments! VeoRide wants to make alternative transportation as safe and practical as any other option in the communities where we operate. Perhaps we could do more to educate the wider public. We also apologize for the headlight issue. We're constantly working with our supplier to improve the quality and safety of our bikes. Please reach out to us any time with any other concerns at email@example.com or call 855-VEO-2256.
- VEORIDE INC
- 124.1 MB
Requires iOS 11 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © VeoRide Inc
With Family Sharing set up, up to six family members can use this app.