Ratings and Reviews
This app promises more than it delivers. The scan section is always blank. On the Map page, when the bus is between scans, it says that the bus is not running it’s scheduled route and lists the scheduled arrival time, despite clearly showing the icon for the bus on the route. When it does scan, it displays the address of the last scan and the projected actual time of pick up for a few seconds before reverting to “bus 11 is not running its scheduled route” and the time changes back to the scheduled time. With a bus that often runs early, this makes the app frustrating to use!
Basic operation is okay, far from great
This app serves its purpose to let me see where the bus is. I understand that the county can decides to use other features that utilize notifications and our county must not Bc I literally only see where the bus is, and there is a slight delay in that.
My biggest complaint, is that having elem and middle schoolers, I can’t link them and see they while logged into the same account. So I take my 2 elem boys (log in for them) to the bus then have to log out and log in for my middle schooler to see his bus which comes next. Then repeat in the afternoon, which involves logging out first of middle schooler so I can log in for elem kids. Then switch again. Versatrans please fix this! Lots of parents complaining at our school about it. Lots of us have kids at more than one school, or most of us will at some point. In 2 yrs, I’ll have kids at 3 schools on 3 diff buses.
As far as basic operation though, the app serves its purpose and I can see where the bus is and it’s estimated arrival time. Was super helpful when the bus broke down once.
Does not do the only thing it’s meant to do
I will be waiting for my child at the bus stop and it was change multiple times from bus is running on time 4:30 (when the current time is 4:45), to the bus is late, to the bus has past your stop. Then the bus will show up.
I have tried tracking the bus and it will show the bus at a stop for a long time when I can see if driving through the neighborhood. Then it freezes the bus in one spot very far away and it looks like the bus is no where near. Then the bus magically pops up at the stop but of course the app still has it frozen 5 miles away.
I’ve actually never written a review in the 10 years I’ve had an iphone but this was by far the worst app I’ve ever downloaded so I felt compelled to write a review. I was so excited to have the ability to see where my child was and when he was arriving. I guess I’ll just have to cross my fingers another company will come along and actually try to make a working app for this. Until then, there is no point in keeping an app on my phone that doesn’t have even one working feature.
With Family Sharing set up, up to six family members can use this app.