Vi: Recharge, Payments & Games 4+

I am not sure why corporates don’t want to add a field for negative star rankings. Anyways, as mentioned I am ranking them -10(minus 10) as the app is crappiest and unreliable. The only feature that works fine is accepting payments, so basically they only want our money.

Persistently slow, unresponsive, useless, even the voice network isn’t consistent in the area where I live, totally unimaginable, as we are and the rest of world is upgrading to 5G.

I already bought a Relinace Jio Sim today and will be using Vodafone number and Jio number simultaneously, so by the end of this month I can switch Vodafone number OFF forever.

Hi Neha!! We are extremely sorry for the inconvenience. We have been upgrading the app to make it more responsive and in the process your feedback is surely going to improve it further. We request you to please update the app to the latest version and then start using. Further, you can also write to us on care.mva@vodafoneidea.com and will get back to you asap. Thank you!!

Pls ppl avoid vi if u r taken it then pls port your number if u want to save the number. When you raise a complaint and vi customer service people will close the complaint automatically without your concern. App is waste u can’t reach customer care number but this app will send u plenty of messages in day to update your
Alternate number, email ID and etc. mental harassment. pls avoid using Vi app or service but vi service can get worlds worst medal.
Vi service provider is a big trap. as you take a year plan n pay the money. Then ur real problems start . without intimation they will stop your service n say that trai has given a request where trai has no rights to stop the services after that service ppl will say your number is used in Anti social element so we can’t reactivate it but u can buy the same number after 15 days. U paid one year plans that loss more over u can buy your number after 15days does the bonus on loss. Cheap tricks pls avoid vi

Hi, we sincerely apologize for the inconvenience caused to you and are eager to take a further look. Request you to please share details of your concern with your Vi number at customercare@vodafoneidea.com. We will connect with you as soon as possible - Team Vi

I have been using My Vodafone app and it used to work well. For the last few weeks, the app does not show the data (such as how much data I have used and how much is left, how many SMS messages I used and how many are left, etc). I called customer support and they are easily reachable and took the details. They asked me to send the screenshot and I sent it. Everyday morning and evening I get a call to check whether the problem is fixed or to tell me that in 24 hrs it would be fixed. I was impressed at their follow up. Finally they fixed the problem 2 days back and I was happy. However, the fix is short-lived and again it starts showing blank data screen. I think Vodafone technology needs upgrade and technical staff needs training. Disappointing that they could not fix this simple problem properly.

Hi, this certainly sounds frustrating, apologies!
We want to take a closer look into this for you. Please fill in the details at https://discover.vodafone.in/customer-feedback-form and we will get in touch. Thanks!