Vianet Nepal 17+

Name: Vianet Nepal
Rating: 1.6 (34 reviews)
Author: Vianet Communications Private Limited

Vianet Communications Private Limited

Разработано для iPad

- 1,6 • Оценок: 34

- Бесплатно

Описание

Vianet Mobile App is a self-service tool for our Customers.

Vianet Mobile App allows our customers to manage their services, request for support, renew and make payment, order ViaTV, refer to get rewards and much more.

Here are what you can do with Vianet Mobile App and why it’s essential for Vianet customers:

Easily reach out to us for query or support:
- Create a ticket, view status updates and chat with our customer care team
- Check your connection status to check your device status, account status, optical power and incidents

Receive quick notifications from Vianet:
- We notify customers using Vianet App regarding any network issues, maintenance, expiry alerts, offers and more. Download the app to stay connected with us.

Get rewards:
- You can easily refer using the app and get rewarded for each referral
- You can use the app to claim or use your reward points.

Easy Billing & Payment:
- View pending or past bills
- Pay your bills online
- Renew your services with a press of a button

Manage your account details:
- Stay on top of your expiry date and package details
- View your data usage
- Update your contact information
- Upload your necessary documents

Control your service:
- Control your WiFi Router settings such as changing password, monitor the
devices connected to your WiFi, change your WiFi Channel and much more

Manage Accounts:
- Add, edit and delete multiple accounts and view multiple service status using same platform via switch user feature

31 мая 2024 г.

Версия 6.3.3

Minor bug fixes

1,6 из 5

Оценок: 34

Needs Immediate Improvement (Both app & their service)

Vianet is definitely not for Online Gamers and Movie/Youtube downloaders/uploaders. Internet Disconnects/Disrupts continuously. Support isn’t the best in town as they give you ridiculous excuses to cover up their inability to solve your Internet Problems. App is mediocre, shows “online” even when your internet is not working or offline. Probably a marketing gimmick to show they give continuous service, when actually they continuously annoyingly disrupt/disconnect their internet services. Opening ticket is the worst. They get back to you only the next day after you have extra-patiently waited for many many hours.

Need complete overhaul of the app

Vianet app doesn’t need a hybrid approach in developing their apps. It’s a lazy approach that adds no value whatsoever for the customers. They can just go to the mobile site instead of using this hybrid app.

Let’s get real. Vianet doesn’t have a bazillion features like most of the popular social media apps and shopping apps to warrant a hybrid approach in order to save costs from cross platform development. Therefore, native apps are the way to go.

Needs a lot of improvement.

I cannot see the amount that I should pay without opening esewa on payment confirm page.
I don’t see my nettv subscription too.
I don’t see my payment history.
Payment doesn’t show up when bills are paid from esewa using vianet app. Had to pay from esewa app only to pay.

Разработчик Vianet Communications Private Limited указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.