ViCare 4+

Name: ViCare
Rating: 4.6 (859 reviews)
Author: Viessmann Climate Solutions SE

Viessmann Climate Solutions SE

- 4.6 • 859개의 평가

- 무료
- 앱 내 구입 제공

설명

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.

Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Join beta testers community
Do you like testing new features? Do you want to help us improve ViCare? Join our beta testers community! The beta version of the app may not be as stable as the one available to all users. The application may freeze occasionally, or some features may not work as expected.
Go to: https://testflight.apple.com/join/M6UzaBl3 and sign up to beta tests.

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.

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Terms of use (Great Britain):
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/GB/en.html

2024년 10월 14일

버전 3.29.1

- Energy consumption forecast for users in France
- NEW for ViCare+: feature teaser of Savings Assistant features
- Recommendations for ViCare Smart Climate components

4.6/5

859개의 평가

A Solitary Leader

Using Vicare app, I have been able to control both heat and hot water remotely in a home a few hours away, saving a few hundred gallons of heating oil per year. No other manufacturer affords this level of control of this utility. I have saved thousands of dollars in energy costs each year. There is nothing which comes close to Viessmann. Nothing. And they continue to develop the functionality of the app.

Doesn’t work

The app worked for almost a year and then something changed. I can no longer access the boiler, which is connected to my WIFI. Deleted and reinstalled the app. Still couldn’t get logged in. Tried to change password but the server wouldn’t respond. Tried accessing the server through both Safari and Google Chrome. Site not available. Called Viessmann tech support and accomplished exactly the same results. NOTHING. Now what am I supposed to do. Buy a different brand of boiler if you need remote access. The app doesn’t work.

After many experiments I found that I still can’t sign into app using the same wifi system that the boiler is using. If I use a different wifi or use cellular data no problem. And then, oddly I can sign in on the same WiFi system for a short time.

We would like to take a closer look, analyze it and find a solution for you! Please send us an email with a short description or photos / screenshots and the serial number of communication module to customer-care+VectorGuy1906@viessmann.com We apologize for any inconvenience, Vector Guy! #WeCare

app is useless, can’t control dhw or heating properly

Just installed a brand new gas heating unit. App says hot water is turned on, you take a shower… water is cold. Reset everything, now it says water is off, although on the unit it says it’s on… can’t turn it off from the app anymore. Turn on heating, turn off heating, turn it on again, doesn’t want to come on in the app, but you find out that on the unit it’s on and you can’t turn it off from the app anymore. Basically the one reason you buy their heating units, for the integrated wifi… and it doesn’t work. Not to mention hourly programming is completely disabled and you can’t change the factory settings. About 3 show-stopping bugs in less than a couple of days of usage.

We apologize for the inconvenience, sailmarlin. Can you please send us an email to customer-care+sailmarlin@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of Vitoconnect. #WeCare

Viessmann Climate Solutions SE 개발자가 아래 설명된 데이터 처리 방식이 앱의 개인정보 처리방침에 포함되어 있을 수 있다고 표시했습니다. 자세한 내용은 개발자의 개인정보 처리방침을 참조하십시오.

사용자를 추적하는 데 사용되는 데이터

다음 데이터는 다른 회사가 소유한 앱 및 웹사이트를 통해 사용자를 추적하는 데 사용될 수 있습니다.

사용 데이터

사용자에게 연결된 데이터

다음 데이터가 수집되어 신원에 연결될 수 있습니다.

위치
연락처 정보
식별자
사용 데이터

사용자에게 연결되지 않은 데이터

다음 데이터가 수집될 수 있지만 신원에는 연결되지 않습니다.

진단

개인정보 처리방침은 사용하는 기능이나 사용자의 나이 등에 따라 달라질 수 있습니다. 더 알아보기

정보

판매자

Viessmann Climate Solutions SE

크기

524.3MB

카테고리

라이프스타일

호환성

iPhone: iOS 16.0 이상 필요

iPad: iPadOS 16.0 이상 필요

Apple Vision: visionOS 1.0 이상 필요

언어

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