Leave the waiting rooms behind. Log into UW Health Care Anywhere to get easy, quick access to a primary care provider, whenever you and your family need non-emergency care. From the comfort of your home or work – even in the palm of your hand – UW Health Care Anywhere is available 24/7, providing video doctor visits using your smartphone, tablet or computer equipped with a web camera.
The process is fast and easy. Download the UW Health Care Anywhere mobile app and set up an account – you’ll be one step ahead when you need to see a doctor.
Feel better, faster. With UW Health Care Anywhere, you may see a health care provider within minutes for conditions including:
· Sinus infection
· Respiratory infection
· Sore throat
· Urinary tract infection
· Sprains and strains
Depending on the issue, the health care provider can provide a diagnosis, suggest follow-up care and prescribe medication, when appropriate. Providers are available to see you for a video visit 24 hours a day, every day of the year. Not all illnesses can be addressed via UW Health Care Anywhere – if necessary, you may be directed to go to the Emergency Department to receive care in person.
If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
Ratings and ReviewsSee All
I got the answers I was looking for!
Dr. Padilla was really nice, and she answered my questions perfectly! See, I have an ankle sprain, and it’s healing up, but I was wondering when I could get on with my life. Well, at about 5:00 A.M. this morning, I found out the answer! It does cost some money for a Video Visit, and they don’t take anything but Quartz for insurance, but I was fortunate enough to have the $49 on a card to pay for the VV right now and it was worth every cent! I think it would be better if they took Medicaid for those times I just can’t pay, but since I was able to pay this time, it went well. And, in case anyone out there is wondering, she said I can go outside sans crutches today as long as I’ve got my foot wrap and don’t overdo it, and that I should be all healed up very soon! 😀
No customer service
Spent over 5 hours waiting for a doctor. Then when the app told me I was the next patient waited over an hour for them. At the same time I opened the app on another device to only find that the doctor is no longer on-line. I search through the app and finally found an 844 phone number and go figure, nobody answers the phone. You just keep getting a message saying “please stay on line for the next agent.” That’s repeated roughly ever 30 seconds with no other message. After an hour I hung up. Just a company that is willing to charge $49 and get no service. Your better off calling your own doctor or go to emergency room, at least you can see a real person and not a recording.
Saved me an office visit
So easy to use. I sent a photo and was diagnosed and given a prescription in 5 minutes. With my insurance plan the $49 fee cost a lot less than an office visit.
- University of Wisconsin Hospitals and Clinics Authority
- 153.6 MB
Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Infrequent/Mild Medical/Treatment Information
- ©2020 American Well. All rights reserved.
With Family Sharing set up, up to six family members can use this app.