Videoleap: AI Video Editor Ratings and Reviews

Videoleap if you are seeing this, plz read it.

Hello, I am loving this amazing app. It is THE BEST editing app thats available for the phone and I love it so much. This app lets you work with so much and is easy to use and make amazing professional looking videos, I’m not joking. If you don’t like editing on the computer this is for you. NOW VIDEOLEAP! I have been using this app, not many problems. BUT that’s is one. I’ve been working on this dope family project that I filmed on my amazing iPhone which can take 4k 60 fps quality, so I used that setting for my vlog. So I was editing my project saved what I had at 4k 60 fps quality, then started to work on the other half. Now the video is 13 minutes long, I go and save the video like I always do(I have the monthly subscription) and then BOOM it’s says “canceled”, and then it says “Whoops something went wrong please try and save your project again.” I have tried saving my “project again” 9 times. I have tried saving it at a lower fps level, I have enough storage, my phone is completely updated. I need help with this problem. So if you can’t help me VideoLeap I might just have to find another better editing app and soon.

Needs More

This app is amazing to use, and very simple to understand. I’ve made multiple really cool special effect videos for my TikTok account, and it’s all because of this app.
The only things that I can think of at the moment about what this app needs is a bigger resistance against crashing, something it does a lot of when handling too many tiny details at once, like zooming in on a clip with multiple editing points, as well as a custom masking feature.
I often get annoyed by my limitations with the masking feature because I’ve used After Effects and Premier Pro before, but they’re just too expensive, but their masking feature is unbeatable. I would like to be able to work with a more flexible masking tool rather than having to figure out how I can get the line, or the mirror, or rectangle, or circle mask to work for me. If I could bend the line tool, I could definitely pull off SOOO many cooler effects.
I don’t have all the (physical) recording space in the world, or the best recording equipment (An iPhone 8’s camera and microphone) and I can work with what I have. If I had better lighting tools, a dolly, an actual tripod, external microphones for secondary audio, and more space to record my videos, I could make some higher level videos, but I don’t have that and I’m still making some good videos. But that masking tool can be a real nightmare, but it’s also the only option I got.
Also, if we could stretch/warp video shapes and sizes, that could be pretty cool.

Developer Response ,

Thank you so much for your detailed feedback, we really appreciate this. In addition, we will be sure to pass this along to the rest of the team. If you have additional suggestions, please reach out to us at videoleap.support@lightricks.com, have a great day.

This app fell off unbelievably hard

I edit videos every now and then for fun and have had this app for a good 2-3 years now (farthest back I remember using it was early 2019 for a school project.) It was excellent, at one point I even purchased premium for a short period to edit a whole video for a friend efficiently because I enjoyed the app so much and wanted to support the devs, I regret that so much. Over time I noticed not having premium just got worse and worse. First the developers began adding annoying ads for premium when you launch the app, which is understandable, I mean you need marketing. But then I noticed the layers they allow you to have on standard went from 4-5 to like 2, which is laughable because its a cheap way to annoy people into buying a premium subscription, but then they began taking away features from standard and making it premium only. Which is why I’m no longer using this app, because what I used it for is no longer available to me. I literally have no reason to have this app because the features I used it for (chrome key & animated text) are premium only now. Thats just incredibly lazy and a slap in the face to people that have been using, supporting, and recommendeing this app to others for so long. I understand what the developers are doing to promote their subscription but at the same time I feel cheated, and feel even worse for people who pay for features they could have been using 2 years ago for free. Be better please and good day.

THEY STEAL YOUR MONEY!

I wanted to try the full version (premium version) of the app by trying out the free trial which lasts a week or so till they charge you $40. When you sign up for the free trial they also give you a notification option to remind you when the free trial would end (or at least that’s what they say)
I happened to forget the expire date and never got a notification for it, so I got charged $40 without my acknowledgment or recollection. If I did want to keep using the app I wouldn’t have minded it, but the app doesn’t really seem to fit my use since it’s a very basic editing app for your phone even if you purchase the premium plans. The only feature that seems worth it are the mask and key frame key stone features. Everything else is just as basic as it gets, filters are boring, presets are basic (you’d have much better results using your own filters or light rooms). The effects could’ve been worth it if they also allowed you to mess with the effect options more but it won’t. It’s just pre made effects that basically let you change the opacity, nothing special. For the price the app is mediocre. I want my refund for taking my $40 without my knowledge. I haven’t even used the app either since I deleted it. If the developers are reading this, y’all seriously! need to update your webpage! or give legitimate customer support services or email for cases like this. It’s crazy how there’s not a single site for customer support for things like this.

Developer Response ,

This doesn't sound right. You don't have to pay to use Videoleap! The app is free to download and has many editing tools you can use at no cost. There are also Pro tools that are paid, but making a purchase is optional and up to you. If you sign up for a free trial attached to a subscription, there will be an auto-renewal unless canceled - as written in the terms before you sign up. The auto-renewal can be canceled through the iOS Settings app, but if you were charged and prefer a refund you can contact Apple to request one.

Feel free to be in touch if you need any further assistance: Tap on the Help icon (third from the top left) and then on Contact Us.

The ultimate bait & switch

When you find an app that serves a purpose, helps you, and is a useful tool, you find value in that. I was going to buy the lifetime upgrade when it was $69, but hesitated and the price went up to $199. Ultimately I said yes and used the app frequently. The templates were very helpful to speed up the process & time spent in making good clips whether for myself or a client. Then one day, Videoleap changed the program and the once “all access” “lifetime fee” was pulled/changed and they started selling the access that once came with the paid version, and charging a dollar per template. I wrote in to inquire why they’d charge for something that was part of the in app lifetime purchase, but they didn’t care. Fast forward weeks later and what was erroneously costing a dollar is now $10. That right, in spite of paying $199 for the lifetime access, now to use any template made by whomever (not the company), they additionally charge $10 EACH. The bottom line is that Videoleap would cut your arm off to sell it back to you. I don’t see how the powers that be there could care less about the end user. Your actions speak loudly. Great job garnering tens of thousands of good reviews before you pulled the rug out on everyone. Pathetic. Absolutely pathetic.

The heck of it is that it’s a really great app for functionality. But you’ll never know the end of what they’ll charge you to use it at any point.

Developer Response ,

Thanks for writing in and sharing your input. We are constantly working on improving Videoleap and adding more features and content. While we feel Pro is well worth the price, we'll be sure to take your feedback on board. Please don't hesitate to get in touch if you have any more feedback - videoleap.support@lightricks.com.

Very disappointed DO NOT BUY WARNING!

THIS APP IS RIDING ON ITS ORIGINAL REVIEWS BEFORE PEOPLE FIGURED OUT THEY ARE A BAIT AND SWITCH! THEY WILL USE TERMS AND CONDITIONS CHANGES TO CHARGE YOU MORE THAN YOU AGREED in your contract!!!!!! The app decided to switch in the middle of my subscription to charging more for me to use the templates. I get paying content creators and I get they can change their terms and conditions when they want but when I pay for something, don’t come back and charge me more for what I already supposedly paid for. I should be protected and their customers should be protected from bait and switch like that. You wait to make the new changes where you’re charging more when the persons subscription is over, not in the middle of a subscription. This tells me that this companies ethics are very low and that their integrity leaves a lot to be desired especially after reading the years long messages where they tell you to go tell their “team” what you just told them. Why are you assuming that I haven’t contacted your team and why are you assuming that your team is going to actually do anything about it to “get to the bottom of it?” You do not bait and switch people and you do not send them to talk to your “team” who is just going to pretend giving you PART of what you paid for is a big gift from the devs. WILL NOT USE ANY OF THEIR APPS AGAIN! I bought this app to use templates not because I wanna make them so your zen desk reply is MEH!!

Developer Response ,

Sorry to hear this. To explain, we recently made some changes as part of a new initiative to help our Creators get paid for their original Templates. The new pricing applies to each Template that you wish to edit in the Main Editor. We understand this may be unfamiliar and frustrating to your experience and appreciate your feedback.

If you have any questions, please contact us directly and we’d be happy to help. To do this, please tap on your Profile, tap on the 3 lines in the top right corner and then tap on Contact Us.

It’s improved, but also gotten worse

I’m not a professional editor nor am I even close but I’ve always used this app to edit EVERYTHING and even with some slight issues every now and then it’s always been my go to. It’s been the app I always recommend to people but now I can’t edit a video over 2 minutes without paying for it. Before it was free and I could manage without the subscription but after this change either I’m forced to pay for it or I have to find a new app. Because of this I won’t be recommending it to friends who wanna get into simple and basic editing since no one likes to pay for an editing app when they don’t even know if they will edit as often as others but for me it’s definitely too short when most of the stuff I use it for is longer then 10 minutes.

Regardless they do have a free trial so if you want a simple editing app and have some extra money laying around its great but if you just want something simple and free to use then unless you’re editing one minute videos for tiktok or Instagram I wouldn’t recommend it. There’s other apps you can use for free or better paid editing apps that are worth the extra money. Sure it’s not a “lot” of money but it’s still over $5 which I don’t blame the app developers for wanting some more money.

Developer Response ,

Thanks for your feedback, we'll be sure to take this to heart! If you have any additional feedback, please don't hesitate to reach out - videoleap.support@lightricks.com.

As someone who’s been using Videoleap for almost 2 years

Being one of the easiest ways to edit a video, Videoleap has always been my first choice in editing short clips. I love the app, how simple it is, and what you can do with it. But after a few months of using it, they started charging for things, and I understand that, but things kept getting more and more pricey. All of a sudden, the video lengths were shortened to a minute and 30 seconds, I think it was originally a minute and 25… Though I don’t pay much mind, since, well, I make short clips, Videoleap being my only mobile editing software makes it to where I would need to split videos in half and upload them separately. I’d considered buying the one-time purchase around this time, where it was around 30-40 bucks… and I didn’t actually have the time to think about it until I came back to it a couple months later thinking I should buy it now… but holy moly, 200 bucks??? Videoleap, don’t get me wrong. You are my favorite mobile editing app, but I believe playing the price game might not work out if you charge that high. I have never had to make a review on an app before, but I want it to be known: I love this app, but it is charging too much.

Developer Response ,

Thank you for your review and for your feedback, we really appreciate it. If you ever need to reach out to us, please tap on your Profile, tap on the 3 lines in the top right corner and then tap on Contact Us. Have a great day.

Great! but there’s some problems.......

Hi, this app is great! It has a lot of effects and stock to work with and is easy to pick up and learn. Not only is it capable of editing great stuff for people who are more familiar with editing but also really easy to use for people who are still learning and who are beginning. Of course it still had its flaws or things I want out of it. Like a better keyframe system, so not everything gets effecting by keyframes. Like a switch which enables any edit to turn into a keyframe. And also issues with the timeline, it’s hard to see when all the layers are all mashed together. Sure it’s unique I guess but it’s hard to see or switch to something else in order to edit. Lastly, playing and reviewing footage is super SUPER buggy. Maybe it’s just my device or an issue with me but everytime I press play it either teleports to another location or takes forever to play or plays but doesn’t play music for a bit which makes it EXTREMELY hard to make cuts and time things. Overall, the app is great but these problems I feel like need to be fixed as it has effected my editing projects the most.

Developer Response ,

Thanks for writing in, we'd like to look into this right away. Please email our Customer Experience team from within the app so we have the most updated information: Tap on the Help icon (third from the top left) and then on Contact Us.

Glitches after ios 13 update

I have been a paid subscriber for this app for about two years, it is by far the most intuitive and versatile video editing app I have ever used. I use it daily. However after the ios 13 update there are some critical glitches that render some basic functions of video editing unusable: there is now an inability to mute volume on some clips without it causing audio failure for a project, thus rendering a project useless even after trying to reverse the edit. There is also a consistent “freezing” of video scrubbing which makes detailed editing impossible without constantly reloading the app. I have a 7+ and had no issues until the ios 13 update, however these are critical glitches that a paid video editor needs to correct in my opinion, especially the audio issues as detailed audio ability is not only a highlight of the app, it’s a basic function of video editing in general (the ability to successfully adjust volume of a clip and final product). Also, attempting to seek help from within the app itself in order to send error logs/etc does not currently work either, however customer support does respond by emailing them directly and that’s positive. Fixing the glitches is still needed however and is somewhat unacceptable for a paid app.