VideoPad - Video Editor 4+

It was amazing.. until this happened..

When I first got the app, it worked really well and I loved it. But then it started to become glitchy, it deleted all my saved projects and I could only open one project, and when you went out of the app, THE ONE PROJECT YOU GOT TO WORK ON DIDN’T EVEN SAVE!!! IT TOOK ME TO A WHOLE NEW PROJECT THAT YOU COULDN’T EVEN SAVE EITHER! So I deleted the app and reinstalled it to see if it would work, it did... BUT, when I saved my project into my camera role, it was blurry, when I watched it on VideoPad it wasn’t blurry, only when I saved it became blurry. But it saved my projects. But now it decided to delete all my projects AGAIN! Right when I was about finished editing it sends me out of the app and when I opened the app back up it was deleted along with my other projects. PLEASE FIX THIS! I don’t want my projects being blurry any more it ruins them! PLEASE FIX THIS I’M COUNTING ON YOU!

Developer Response ,

Hi,
Could you message our support team and let us know when it went from working well to be glitchy? We would greatly appreciate it and would be happy to try to resolve these issues you are having! You can reach us directly here: http://www.nch.com.au/support/supportcontact.html?software=VideoPad
-NCH Software Team

I don’t understand

I’ve been trying to import videos for days now but it won’t even load to let me get to my videos. All it does it freeze and stays like that forever and doesn’t load for me to even import videos into it. Really disappointed because this seemed like a great app.

Developer Response ,

Hello there, we are sorry to hear you are having freezing issues. Our Support Team will be able to help troubleshoot the mentioned issue here: https://www.nch.com.au/support/supportcontact.html?software=VideoPad
-NCH Software Team

This app is great

Everything works like it should. I use it for many of my videos but their is one major problem that happens every once and a while. When I go to add in my photos not all of the photos will show up. I could go and take photos from an album that had 64 photos in it and only three would show up. This has happened twice to me and the first time I just had to wait it out and they would eventually show up but this time it doesn’t seem to want to do that. If I could get some help with this it would be greatly appreciated.