Lucy connects your personal devices to your chamber controls and hotel staff. Make requests, order room service, control the thermostat, and TV. Works in your chamber, in all dining areas, and even when you’re out on the town.
Ask for anything – extra pillows, laundry pick-ups, turndown service, valet – Lucy makes things happen without you having to talk to anyone, unless you want to.
ORDER ROOM SERVICE
Browse the menu and order with a few taps. Order while you’re out and come back to find your meal waiting for you.
CONTROL YOUR THERMOSTAT & THE LIGHTS
No need to get out of bed to adjust the AC or the lights. Lucy has your mood covered.
GET LOCAL RECOMMENDATIONS
Lucy is in with some of the most in-the-know locals, foodies and socialites around. She’ll help put that “Where should we go for dinner?” question to bed.
Lucy connects you directly to Open Table, making dinner plans even more convenient.
GET HOTEL MESSAGES, NEWS AND INFORMATION
Lucy puts all of your hotel staff messages, happenings, and news all in one place, so you’re always in the loop.
If you’re a member of the Virgin Hotels’ loyalty and preference program, The Know, you’ll have the option to use Lucy’s mobile check-in feature, allowing you to get settled in even faster.
Lucy gets you on your way with mobile check out with options to have your bill emailed immediately to you, or to your accountant.
COMFORT CONTROLS LIKE NEVER BEFORE
Lucy brings a new level of comfort and control to the hotel experience – only at Virgin Hotels.
GET IN “THE KNOW”
Membership Without Dues. That’s the feeling you get when you join The Know. That means Room Upgrades, the best Rate Discounts and special Dining Offers and Events in Commons Club when you book directly with Virgin Hotels. You’ll also have exclusive access to The Spirit Hour, when cocktails are on us at Commons Club. The more you let us Know, the more we can pander to your every desire and Personalize Your Stay. Maybe that means a mini- fridge stocked with your favorite sips. Or the perfect pillow to match your sleep style. Or treats for your fur baby. Stay in The Know, you know you want to.
-Extended Chamber Controls: Lighting and Scenes
-Personal Content Streaming: Amazon Prime, Netflix, Hulu, Apple
-Extended In Room Dining Functions
-Enhanced guest to operations messaging
Ratings and ReviewsSee All
App works fine and has some good features that I haven’t seen on hotel apps before.
Looks great, doesn't work
I wasted about a half hour attempting to reserve a room at the Chicago Virgin Hotel with this app. The process kept opening Safari pages that required re entering log in info which was rejected. They have lost a booking as a result, I ended up using an app from a hotel chain that actually worked properly.
- Virgin Hotels Llc
- 49.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Infrequent/Mild Horror/Fear Themes
- Infrequent/Mild Simulated Gambling
- Infrequent/Mild Realistic Violence
- Infrequent/Mild Cartoon or Fantasy Violence
- Infrequent/Mild Mature/Suggestive Themes
- Infrequent/Mild Sexual Content and Nudity
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- Infrequent/Mild Profanity or Crude Humor
- Infrequent/Mild Medical/Treatment Information
- © Runtriz, Inc.
With Family Sharing set up, up to six family members can use this app.