Screenshots

Description

Manage your business communications from anywhere

Download the 8x8 Virtual Office app for iPhone and iPad to harness the power of the 8x8 Communications Cloud. You can make secure business calls from anywhere, easily access business and personal contacts and take your productivity to the next level with team messaging and chat. You can remotely participate in online meetings with audio or video calls.

● Make secure business calls showing your 8x8 business number as your caller ID
● Click-to-dial anyone from your company or personal directory with a single touch from anywhere
● Conference calling
● Leverage HD Voice-over-Wi-Fi, 3G/4G/LTE for world-class QoS
● Make calls over Wi-Fi without using your carrier minutes.
● Make local calls to your home country while traveling internationally
● Access your business voicemails, SMS messages and faxes from anywhere
● Unified team messaging, presence and collaboration
● Access Virtual Office Meetings for collaborative online conferencing with HD Video
● Use *88 to switch from desk phone to your phone during a live call. Your callers won’t even notice you changed devices!

Note: Use of the 8x8 Virtual Office app requires an 8x8 Virtual Office account.

What’s New

Version 8.3.3

Bug fixes and improvements

Ratings and Reviews

3.2 out of 5
713 Ratings

713 Ratings

Sales&Marketing Shannon ,

It works sometimes, and when it doesn’t it’s extremely frustrating

The 8x8 app makes it easier to take work calls on my cell phone through my direct line at work as opposed to my cellphone number. For this purpose, it has been very helpful especially when I’m not in the office. However, I find that the app often causes either calls to ring once and then go right to my voicemail without giving me the opportunity to answer, or it often makes calls fail when I’m already on the phone. This makes it difficult to do my job at times, so hopefully the developers can work out the bugs.

Developer Response ,

Hi, can you please submit a feedback from the app or reach us at vom@8x8.com? It will be very helpful for us to investigate your connection issues and fix it. Thank you.

Coachdoom ,

Terrible app, terrible company.

Every update makes this app worse to use. 8x8 doesn't care, because they don't have to.

CallKit integration is perhaps the worst thing Apple has done to us. I DON'T WANT my work calls mixed in with my personal calls and 8x8 doesn't give us the option to disable CallKit like Skype does. Too much work is my guess.

Virtual Office rings when the app was closed, not in the background, but CLOSED. 8x8 tries to sell it as a feature! Total garbage.

My extension started dumping to voice mail when I was running Virtual Office. Even when one of the call pools was directed to my handset. 8x8 says reinstall the app, which is the kind of useless "support" we get. The most recent update fixed it but as far as I know that ticket's still open. Follow up? What's that?

8x8 doesn't care because I'm stuck since I don't make decisions at my work. If I could trash this piece of crap I would, but I need it for my job. So why would 8x8 care about me? They don't. And it shows.

I asked my Director of Finance why we use this awful company, especially when he spends a few hours a week on their tech support line not getting a solution. His answer: they're cheap. And it shows.

Developer Response ,

Hi Coachdoom
I am are sorry to hear that you are having continued problems with our service and support. Can you please email vom@8x8.com with the support ticket numbers and I can forward this information on to our support team.

Regarding the option to disable call kit, it's on our roadmap for a future update. Virtual office is indeed designed to ring when the app is closed, to make sure our users don't miss calls. As a work around until the call kit disable feature is available, you can a) Set your status to "Do not Disturb", which will stop incoming calls. As an extreme measure, logging out of the mobile app will stop receiving calls on the app.

Thanks
Naveen

Jeffiner1218 ,

Not very good- unreliable

Also works horribly with Apple Car play- people can never hear me and I always have to call them back outside the app. The text functions are also difficult b/c they don’t always deliver messages (both ends)... the other major frustration is that (and this has happened to myself and a number of coworkers) the phone rings at my desk for about a half of a second or maybe one ring. By the time I move my hands from my keyboard to the phone the call is gone and in my voice mail. NO- this is not a setting function, that was the obvious and immediate thought. Nope. Not it. Sometimes it just “goes away” but I’m currently dealing with missing most of my calls unless I have super fast pick up abilities!

Developer Response ,

Hi, can you please submit a feedback from the app or reach us at vom@8x8.com? It will be very helpful for us to investigate your issues and fix it. Thank you!

Information

Seller
8x8, Inc.
Size
138.9 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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