Virtuo: hassle-free car rental ٤+

Name: Virtuo: hassle-free car rental
Rating: 4.7 (941 reviews)
Author: Virtuo Technologies

Virtuo Technologies

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الوصف

Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7

1. BOOK
Book the car you want to hire in just a few clicks on our app.

2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.

3. DRIVE
Press the start button and hit the road!

Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!

CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option.
You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Lyon, Barcelona, Madrid, Berlin and Milan. Save time and stress by having your car delivered.

PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models such as a BMW or Tesla. Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.

SIGN UP IN MINUTES
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!

STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.

RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).

THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days via the app at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!

ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.

HOLIDAY EXPERTS
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.

24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.

WE’D LOVE TO CONNECT WITH YOU
Find out more at https://www.govirtuo.com/
Follow us on Twitter https://twitter.com/virtuoUK
Like us on Facebook at https://www.facebook.com/VirtuoUK/
Have a question? Visit https://www.govirtuo.com/uk/faq

٢١ أكتوبر ٢٠٢٤

الإصدار 5.1.25

Fixed bugs, improved user experience. We hope to see you on board with Virtuo very soon.

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٩٤١ من التقييمات

Seamless, amazing rental

A few taps on the app and the car gets delivered to your front door when you need it. No longer need to go the rental counter, queue, wait for someone to endlessly type on their keyboard like they’re typing all words in the dictionary… Pick up is easy. Just drop your car on your street and end the rental on the app. Cars are good i’ve rented the vw polo and the tesla model 3 long range for longer holidays trip. Customer service is 5 star. Easy to reach by phone or app, always super nice and helpful.

Great concept, app needs work

We loved the idea of the touchless pick up and drop off, but the app was not good enough to get all the benefits. Drivers needed the app to connect to, unlock, start and lock the car. We could never get all three drivers connected to the car to drive the car, only one driver, so we had to transfer access to a single key card. Support was slow to respond and was unable to resolve the issue. Although I followed instructions and sent invites to the other drivers, they were unable to connect. It was inconvenient for the two drivers who could not connect, to say the least. Even the one driver had to connect the car every time we had to use the car, which involved sitting in the car in 100 degree sun waiting for car and app to connect and to be able to start the car, ranging from a matter of a half minute to several minutes. The app needs a more reliable system to connect.

Hello, we are sorry to read this. So we can accurately investigate this please could you email us at contact@govirtuo.com with the subject #APPjoshua please? We would like to identify you, understand what happened and find a solution. Thank you in advance. Virtuo team

PREDATORY COMPANY

STAY AWAY FROM THIS COMPANY. VIRTUO IS PREDATORY AND WILL BANKRUPT YOU. Their app is flawed and customer service is unhelpful. We rented a car through Virtuo in Nice for our honeymoon. When we first picked up our car we noticed there was a scratch on the bumper and right rear door. There were also scratches on 3 out of 4 wheels. We took 6 pictures and uploaded them through the app before we even left the airport. The rest of our trip was uneventful - apart from the app glitching and having a hard time unlocking the car about 80% of time time. When we got back to the states I received an invoice for €1,041!!!! For the scratch on the bumper and rear door that we had reported through the app. When asked about it through their customer service, they were unable to find the photos we had uploaded through the app. This is the first poor review I have ever left for a company. Please just go with a well established, reputable company. Virtuo is an absolute scam and their customer service is useless. I have read other reviews of this happening to multiple people.

Hello,

Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards.

Can you please email us at contact@govirtuo.com with the #AppCMB in the subject line? We would like to identify you and further investigate on your feedback. Looking forward to speaking to you soon.

Best,
The Virtuo team

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