Welcome to the future of phone service.
The Visible app makes it easy to manage your service. Make a payment, upgrade your plan, or get 24/7 help in a few taps. Here’s a glimpse of what the app has to offer:
Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in autopay
· Swap payment methods
See what’s new
· Shop new phones & wearables
· Meet our new Visible and Visible+ plans
Get 24/7 support
· Chat with Care right from the app
· Tweet us @visiblecare
· Message us on Facebook facebook.com/visiblemobile/
See what we’re up to:
Learn more at Visible.com
What are you waiting for? Make the switch to Visible today! Visit https://www.visible.com/switch
California residents can learn more about their rights in our California Privacy Notice at www.visible.com/CA-Privacy-Notice
Bug fixes and performance improvements
Ratings and Reviews
Best Overall Phone Provider I Have Used For The Price
I switched over to visible several months back. What I can honestly say is that this is the best phone provider in regards to value and the amount of benefits you get from the service for the price that you pay. They offer unlimited talk, text, data and unlimited mobile hotspot that is capped at 5mbps as of the date I’m typing this. The price range is from $25/month to about $45/month as of todays date in September 2023. They offer self service options within the app and the only reason I would give a 4 star out of a five is that the app could use a little bit of refining and I experienced some hiccups in the past with the mobile internet service that only lasted for a brief 30-60 seconds (estimated). Most phone providers offer unlimited talk, text and unlimited data for their unlimited plan for multiple times the price you pay for visible BUT here’s the catch not a single phone provider offers unlimited mobile hotspot data. Some offer 10 gigabytes of mobile hotspot in the plan but NOT A SINGLE PHONE PROVIDER offer unlimited mobile hotspot. This is the absolute BIGGEST advantage of choosing Visible for your wireless needs. They even offer 5G for compatible phones on their plan for anywhere between $25-$45 a month depending on what plan you choose. On top of that they offer Apple Watch plans for only an extra $5 a month. I really do get the best value from these guys.
Been trying to switch to the service but so many issues
Tried two times to get it, and it’s been over six weeks and it’s still not activated with my number, and no word from the company. I recently just today tried to talk on their chat, majorly understaffed and have to wait 25 minutes to chat and then get disconnected when you don’t respond, this happened twice. I was just trying to get on it because my family is on it and it’s cheaper but I have simple mobile now and they are so much more responsive. I can just call them and activate my service. This company seems like it has the worst service ever. Which tells me that I am probably going with the wrong company here. Update: tried to get on visible again because everybody is encouraging me because they send you a Sim, they never sent me a Sim last time so I was trying to get the eSIM this time. The payment could not work on that for some reason and there is noPhone you can call just a computer that gives you canned messages. Couldn’t figure it out through that. The company is full of bugs, Once again. Just went to Lyca mobile seems to be working in about five minutes of me showing up at the store and getting the sim. Go to any mobile phone store and get anything other than this visible. You can get on any cheap plan anywhere. It’s not the best deal in town you can get the same plans on a sim with international calls for less than $50. Simple mobile or lyca are two just offhand….
Developer Response ,
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our app support at email@example.com? We'll get you up and running.
Almost 2 yrs and zero issues
I feel bad for these people who say they regret the change, have all sorts of problems, etc. I just ran my IMEI by the chat rep, said it was good. A couple hours later working as good as it had the previous 15+yrs on Verizon. Rarely buffers video, same for internet radio. Oh yeah, there was one big issue...i was no longer paying almost $300 For 4 phone lines!! And if you are real tech haterz, not a big phone person then you may want to consider sticking with the big Brother 'V'. Their customer service was much easier to digest. Visible is only chat and that can be annoying for some. But when i go to the $.99 store i don't expect my groceries to be walked to my car, or to find 3 aisles of imported cheeses. Same goes with cell service. **INSIDER TIP** Occasionally i've noticed it will get a little sluggish. I forget what the name of the process is but i had a tech friend run me through it: 1:With phone on, remove sim. 2:Shut down phone for about a min or two then restart with no sim
.3. Shut down and put sim back in tray while phone is OFF. 4: Start phone , sim card in, back to normal. It does some sort of reassignment of it's waa woo hoodoo voodoo. Whatever it does it always seems to speed up my connection after i follow that. The other sure fire way is to let your service lapse for a bit. Few hours is fine. Good luck. And thanks Visible or verizon or whoever...i smile when i pay $25 month instead of crying at $300!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Visible Service LLC
- 162.2 MB
- Requires iOS 15.5 or later.
- iPod touch
- Requires iOS 15.5 or later.
- Age Rating
- © Visible Service LLC