Getting a ride: on your phone. Dinner: on your phone. Brutally awkward flirting: on your phone. And it may have taken a while, but now your phone service is right where it belongs: in an app. On your phone.
How’d we do it? We took out the stuff you didn’t need and added a bunch of the things you want.
With Visible, it’s all in the app:
• $40/mo all-in for unlimited messages, minutes, and uncapped data speeds [for a limited time].
• On Verizon’s 4G LTE Network, the fastest and most reliable network in the country.
• Purchase a new phone, with financing and Visible Protect available on most models.
• Free high-speed mobile hotspot.
• No stores, annual contracts, or hidden fees.
• Free next-day SIM delivery.
• Actually helpful customer service via live chat and social.
• No more awkward breakups: This is the only relationship it’s okay to end over text.
• Pay how you want: Apple Pay™, Venmo, PayPal, and credit cards are all fair game.
Bug fixes and performance improvements
Ratings and ReviewsSee All
I did not find this to be a good service
The primary place I use my phone is at home and I have never had more than two bars in my apartment. I have an iphone 6s plus, I updated it and still... two bars. In this day and age it is not acceptable to have to go to your front window just to take a call. I also find the internet and tethering to be quite slow. Worst of all, at least once per day my phone says “No Service” and it stays that way from 3 to 10 minutes and I just have to wait like a jackass to use my phone. That has never happened with any other service and I’m not sure why its such a persistent problem. Tech support was unhelpful, the only thing they will suggest is that you update your phone, that’s their only move. They also have no idea where you are in the world, apparently. My service person asked me if I was around any hills or mountains, which might explain why I never have more than two bars, but I live in downtown Chicago so the mere suggestion was laughable. I don’t think its acceptable for a company to say “I dunno, maybe its all the buildings or heavy traffic” when you ask for help. why are they guessing? Overall, I think $40 a month is way too high a cost for what they’re bringing to the table. I will not continue using this cell phone service after my month is up.
Services can’t get any worse.
I started out with Visible when it first started. Yes there was major bumps in the road which I can understand. But after those hurdles and kinks they smooth things out. Now lately I’ve been getting several no service. I’ve spoke to Visible and all they can say is when the service goes out dial #832. You have to remember we have phone service so we can keep it touch with friends, family and in my case work. If you can’t fix my no service issue and have the you know what to tell me mark the spot when I get no service. I refuse to be with a company that don’t respect our plea when our phone service is not working. Now I’ve switch to Verizon and they are getting a hard time porting my number my Visible number to Verizon. I did escalate my ticket to get my Visible number I’m paying for. I’ve seen several reviews customer saying they are unable to port their Visible number to another company. Visible if you’re reading this please help make this transition of my Visible number porting out to Verizon smoothly. I am not settling for less I’m paying my bill and the service got worse so I have a right and if I remember there is a law stating all cell phone providers must let their numbers be able to port out.
So I’m closing I refuse to go down with the sinking ship. My phone service is important and I’m not settling for anything less. So my 1 Star ⭐️ review is unbias and fair. Yes I recommended friends and family to Visible when services was better.
Side by side
I’ve been with Verizon since it began, but had a spare iPhone7 so I gave Visible a try. The app is okay; simple intuitive GUI, but it has some poor English grammar and misleading language. So the app Works okay but needs a lot of editing and improvements.
The service itself is another matter. I got my SIM in one day, installed it in my spare phone, and was up running immediately. The Visible vs. Verizon phone performance in general use on LTE (WiFi turned off) was the same on both phones. However when I ran the Ookla SpeedTest App to check maximum capability, the Verizon phone was 5X-10X faster on LTE data (swapped SIMs between phones (Xs/7) too to be fair). So the claims of uncapped speeds are not what I saw.
Also be aware that if you earn referral credits, they will let you use only 1 ($20) per month on your bill, so you always have to pay at least $20 even if you have $100s in referral credits!
The customer service is nonexistent. Out of about 20-30 attempts to “live chat” I only got an agent twice and that was after an hourlong wait. I don’t do social media so got no help there.
So I’m letting my Visible service lapse and sticking with big red.
- Visible Service LLC
- 164.4 MB
Requires iOS 9.3 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi‑Fi + Cellular (6th generation), iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPod touch (6th generation), and iPod touch (7th generation).
- Age Rating
- © Visible Service LLC
With Family Sharing set up, up to six family members can use this app.