Get connected to Vitality and track your progress towards Active Rewards on the go.

Link your Apple Health and/or an activity tracker to the Vitality Member App to start earning points towards rewards, from a handcrafted drink with Caffè Nero to cinema tickets with Cineworld or Vue, on us.

The Vitality Member App allows you to:

* Track Vitality Programme progress
* Provide an overview of the products you have with Vitality
* Track progress towards your Active Rewards including Caffè Nero and Cineworld/Vue
* Link multiple devices to track activity including Apple Health, Garmin, Polar, Withings and Fitbit
* Track your Vitality status
* Browse the other partner benefits available to you
* Access to support areas for device linking
* View articles from the latest magazine

Collecting your activity data

If you link Apple Health to the Vitality Member App, step data will be automatically sent to Vitality every 2 hours. Workouts and mindfulness activity data will be sent once the activity has been completed. Other connected devices (such as Garmin) will send activity data once the activity has been completed.

Important Information

You need to be a Vitality member to use this app.

Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.

What’s New

Version 3.5.0

Thanks for using the Vitality Member app. We’re always looking for ways to improve your app experience and we’ll bring you regular updates when we do.

In this update you’ll find:
* Updates to our Cinema benefit
* Bug fixes

Ratings and Reviews

5.0 out of 5
1 Rating

1 Rating

KatLaw0813 ,

App rarely works

I am constantly contacting Vitality to correct my points. I have a loan for my Apple Watch with the payments directly tied to my activity level, but I’m paying too much because their app doesn’t work. Then their support system is disjointed and inefficient. As a company they have great incentives to stay active and receive various discounts, but since their technology is more or less useless it makes us question even staying a client all together.

K8mnstr ,

Never works. What’s the point?

I have similar issues with it never connecting to my activity and not giving me credit for my Apple Watch. And I work out all the time! Then telling you to look at FAQs and connection guides is not helpful. Just make your app work. Otherwise it’s kind of like false advertising.

Green Greg ,

Mostly worthless

This app’s horrible design costs me money because it’s not capturing all of my activities. Also just generally poorly designed and crashes all the time

App Privacy

The developer, Vitality Corporate Services Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


Vitality Corporate Services Limited
134.2 MB

Requires iOS 11.0 and watchOS 2.2 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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