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Description

Vivint, Inc. is one of the largest home automation companies in North America. Operating from offices throughout the United States and Canada, the company services close to 500,000 customers. Vivint is dedicated to enhancing security, convenience and energy efficiency. We do this through a combination of award-winning customer service and smart technology. The Vivint Go!Control panel creates a streamlined network that connects all of your home’s smart systems: security, HVAC, lighting, small appliances, video, and others. In addition, with consecutive awards from J.D. Power and Associates, as well as recognition from other internationally respected organizations, we are proving our commitment to providing an exceptional customer experience.

What’s New

Version 3.2.9

• Minor fixes and enhancements

Ratings and Reviews

2.3 out of 5
502 Ratings

502 Ratings

Baby Ana ,

Updates made features useless

Within the last year, an update rolled out that has caused the video features to not work.
I can see the live video, but can’t playback recorded videos. I’ve tried several devices but it seems that it works on an older app version on an old phone.
Also, the motion triggered alerts also are glitching. It used to send the alerts via text with a clip to play, now I can’t get text notifications to work. I somehow got the email notifications to work when motion triggers video but it clutters my mailbox, and, you have to check the app for the clip. It doesn’t attach one to the email.

Please fix. Very frustrating that a feature I pay for hasn’t been functioning for months. Tech support via the phone only offers very basic app troubleshooting. They weren’t able to resolve the issue.

A possible reason from customer service that this is happening might be that one of my door sensors has a low battery.... makes no sense to me.

Grimsonday ,

**App Feature Request** avoided potential break-in!

This app is great for notifying me when someone approaches my front door. Just today, a stranger approaches my front door, knocks on it, and then checks the door knob and walks off! It would be great to have recorded more than 30 seconds of his activity. I can only see him walking up to the door from his truck nor can I see him getting back into his truck. Luckily I was able to check my phone while I was at work and watched him walk around the side of my house and then leave; he was in and out in under 40 seconds. Please allow us to either record 24/7 or to extend the motion detected recording time for; 45s, 60s, 90s, and allow us to manually turn on video recording when we see suspicious activity taking place. More great features would be an emergency contact option like the ones on the sky panel and local weather like on the sky panel. Also, I found a bug in the app that caused me not to be able to speak to this potential criminal because the microphone button was not visible, it might have something to do with my wife viewing the same camera live at the same time. Thank you so much Vivint!!!

Southof77 ,

Great app but....

the actual monitoring is a different story. App is simple and user friendly but does lack any of the options or functionality the the wall unit has. In fact i find the app is easier to use than the wall monitoring unit or control panel and think that the panel should be eliminated since it only gives a perpetrator something to either break or make the homeowner deactivate. Something much harder to do since the perp would not want the homeowner to even have their phone when committing the crime and most likely take the phone away so turning the alarm off would be impossible to do. Service from the company on the other hand is not impressive as i have yet to ever get a follow up call once the alarm has been tripped. So if your looking for an unmonitored alarm system with some pretty good modern technology then this system is right for you. Keep in mind it will be extremely expensive since this "unmonitored" system still comes at a monitored price with payment due every month for like ten years! Seriously.

App Privacy

The developer, Vivint, has not provided details about its privacy practices and handling of data to Apple.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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