Vivint Classic 4+

I have read some of the reviews and I seem to have the same problem. When a car drives up in front of my house I don see the person until they are at my door. I want to get notification when as soon as the vehicle drives up to my house. That would be the cameras at the front and side of my house. I want to see when my neighbor arrives and leaves, and anybody else. I don’t feel safe with the gaps. Also even with a little smoke from cooking the alarm goes off it drives me nuts. The water sensor battery doesn’t last long and is always causing problems with the panel, and I have to constantly reboot the panel. Also sometimes the camera that I just upgraded goes black and white at night. If you would fix these bugs it would greatly improve on this system. Because I am getting extremely agitated by these mishaps!

This app is great for notifying me when someone approaches my front door. Just today, a stranger approaches my front door, knocks on it, and then checks the door knob and walks off! It would be great to have recorded more than 30 seconds of his activity. I can only see him walking up to the door from his truck nor can I see him getting back into his truck. Luckily I was able to check my phone while I was at work and watched him walk around the side of my house and then leave; he was in and out in under 40 seconds. Please allow us to either record 24/7 or to extend the motion detected recording time for; 45s, 60s, 90s, and allow us to manually turn on video recording when we see suspicious activity taking place. More great features would be an emergency contact option like the ones on the sky panel and local weather like on the sky panel. Also, I found a bug in the app that caused me not to be able to speak to this potential criminal because the microphone button was not visible, it might have something to do with my wife viewing the same camera live at the same time. Thank you so much Vivint!!!

the actual monitoring is a different story. App is simple and user friendly but does lack any of the options or functionality the the wall unit has. In fact i find the app is easier to use than the wall monitoring unit or control panel and think that the panel should be eliminated since it only gives a perpetrator something to either break or make the homeowner deactivate. Something much harder to do since the perp would not want the homeowner to even have their phone when committing the crime and most likely take the phone away so turning the alarm off would be impossible to do. Service from the company on the other hand is not impressive as i have yet to ever get a follow up call once the alarm has been tripped. So if your looking for an unmonitored alarm system with some pretty good modern technology then this system is right for you. Keep in mind it will be extremely expensive since this "unmonitored" system still comes at a monitored price with payment due every month for like ten years! Seriously.