VMedia Protect
Monitor your home on the go
Free · Designed for iPad. Not verified for macOS.
VMedia Protect – wireless home security system
At VMedia, we offer easy, affordable and accessible services and VMedia Protect is no exception. VMedia Protect is an advanced, wireless home security system that protects you and your family from break-ins and unwanted intruders. VMedia Protect app allows you to manage your home alarm system on the go, from the palm of your hand. Protecting your home and family has never been easier.
With VMedia Protect, arm/disarm your home security system, monitor your sensors, manage users and know if your home security goes off – all in one place. And receive notifications on your iPhone or iPad.
VMedia protect uses a security hub, window and door sensors, PIR sensors along with your app, arming you with comprehensive wireless home alarm monitoring.
WHAT YOU CAN DO WITH VMEDIA PROTECT:
- Arm and disarm your home from the app
- 3 arm options for your needs: stay, for when you are inside your residence; away, for when you are away and night mode
- Knowing who’s coming and going with event history
- Receive security alerts on your phone telling you what triggered an alarm – either a door or window was opened or someone entered/existed a room
- Status of all zones (doors, windows, motion sensors)
- Create scenes – presets based on your schedule
- Easily manage users
- Manage multiple security systems, for home and office, all in one place
WHAT YOU GET WITH VMEDIA PROTECT:
- 24/7 professional monitoring and response
- Wireless – Our motion and door sensors connect to the Security Hub wirelessly.
- Internet based – no phone landline required
- Easy installation – plug in your security hub, place your sensors on entry points and call to activate.
- Your home security system will be up and running in under 30 minutes
- 24 Hour Battery Back Up – in the event of a power outage, VMedia Protect’s Security Hub features a
built-in rechargeable battery to keep your system powered for up to 24 hours
- Pet Immune – Our system utilizes infra-red motion sensors and can differentiate between humans and your furry companions.
Please note: a VMedia Protect plan is required.
VMedia Protect can be easily customized to your home – add additional door and motion sensors to accommodate entry points. Take your home security system to the next level with additional home security accessories such as pin pads, key fobs and extra window decals.
more - Fixed a color issue that was making it impossible (or close to it) to read thermostat temperature.
3.7.4 02/15/2022
- Fixed a bug that prevented BAT-Fire from seeing the event log.
- Fixed a bug that prevented certain legacy security panels from displaying in the app.
- Fixed a bug that resulted in an error message when provisioning a new camera model.
- Fixed a bug that caused a crash during device naming procedures.
3.7.3 01/28/2022
- Fixed some crashing bugs.
- Added a firmware check following provisioning of cameras. Provided there is an available firmware update, the app will kick off the update and prompt the user.
- Added support for new camera models.
3.7.2 01/05/2022
- Fixed some crashing bugs.
3.7.1 12/01/2021
- Resolved an issue that prevented the UI from honoring inherited `Validate on Disarm` and `Validate on Resume` preferences for Account Manager accounts. The app will now correctly prevent toggling of those when the Account Holder has turned them on and set them to be inherited.
- Fixed a bug that could result in the incorrect password being used during password validation scenarios if the client has had multiple users log in since the last cold launch.
- Account-holders will now be prompted to validate their password when trying to toggle on validating on resume/disarm.
- Added dealer branding logo to the dealer info screen.
- Zone chime toggles should now be disabled if Global Chime is disabled or the user isn't an account manager.
- Improved dynamic dealer branding support.
- Added a theme color picker.
- Fixed a bug where the validate on disarm state wouldn't be honored during an alarm if toggled off.
- Added cancel/confirm support where the feature is enabled by a device.
- Fixed an issue that could prevent camera WiFi reconfiguration from working properly.
- Fixed a video landscape rotation issue as well as some other layout issues related to the device rotation.
- The EULA accept button is now enabled by default.
3.7.0 10/28/2021
- Fixed a bug that incorrectly allowed sub-users access to the camera provisioning workflow, which would fail as a result of their user type.
3.6.3 09/16/2021
- Added device grant option during admin user creation.
- Increased camera-event and camera clip page size, resolving an issue where events or clips would not be displayed.
- Fixed an issue where camera events were being filtered by a time using seconds instead of milliseconds causing the calendar picker to fail.
- Camera live view preview and live view are no longer blocked by the reported status of the camera, preventing the user from viewing the camera when the status is inaccurate.
3.6.1 09/05/2021
- Resolved an issue with certain camera QR Codes that caused the app to crash.
- Created a new prompt for manually entering camera provisioning info when QR Codes fail.
- Resolved an issue where demo mode didn't work after being logged into an actual account.
- Improved feedback during Camera SD Card formatting.
- Resolved an issue where partially downloaded clips couldn't be resumed/replaced and therefore prevented the user from storing those clips in their camera roll.
- Added support for Fully Qualified Domain Names in video clip/image URLs.
- Resolved an issue where the app could hang when the user tried to download a clip that had already been downloaded.
- Added authorization headers to clip requests.
- Added a "Live View Only" dialog for users that don't have a clip limit assigned to their accounts.
- Added support for the LongLife DWS sensor.
- Changed zone bypass verbiage.
- Fixed issues with the Touch ID / Face ID toggle buttons in preferences.
- Removed arming bar UI components when a system is offline and replaced w/ "System Offline" text.
- Added a skeleton view to the Arming Bar while the app pulls down data to refresh it initially w/ current state.
- Resolved an issue where clicking on a camera cell while looking at the clips view could launch into live view.
- Fixed an issue where the security screen would return to zones in attention after navigating back from an individual zone's details/edit screen.
- Fixed an issue where the app would constantly try to force the user to the alarm screen when a panel is in alarm.
- Added username persistence to the login screen to show the previously logged-in user after a user logs out.
- Added a visibility toggle button to the password field on the login screen.
- Added z-wave thermostat humidity support.
- Improved zone enrolling error detection and added a custom keyboard.
- Added 24 Hour clip slider to the camera card.
- Selecting live view will now hide the camera button on the camera card.
- If no clips are present, an image will be displayed as a placeholder on the camera card.
- Added preliminary support for the new doorbell camera (including the Human Detection toggle).
- Modified some camera online/offline handling/checking logic.
- Added clip Picture in Picture support.
- Added clip navigation (previous/next) per day support.
3.6.0 09/02/2021
- Resolved an issue where the app could crash when your system is in alarm.
3.5.25 07/16/2021
- Resolved an issue where the app could crash when you attempt to edit favorites or a group.
- Resolved an issue where the app could crash when switching between systems with different features.
3.5.24 07/15/2021
- Resolved an issue where the Disarm button wouldn't work on Concord 4 panels via BAT-LTE.
- Resolved some crashing bugs.
3.5.23 06/10/2021
- Stability updates.
- Resolved an issue with certain camera QR codes.
3.5.22 06/03/2021
- Fixed a bug that causes Demo mode to crash the app.
3.5.20 05/11/2021
- The scene name is populated in the edit text field when presented to edit the scene name.
- Fixed some bugs in the user creation/deletion process and cleaned up the feedback a bit.
- Panel event log times will be converted from UTC to panel time for display.
- The notification screen will inform the user if notifications for the app are disabled at the system level.
- Manage Systems menu option will no longer be visible if a user doesn't have any systems to manage.
- Fixed timezone bugs in the video clip picker and calendar views.
- Enforcing 20 character scene names to prevent failed name saves.
- Panel location configuration is now easier and shows the user the lat/long once set.
- Fixed an issue that prevented the app from resetting the exit delay timer when an "Exit Delay Restart" event occurs. (Note: This change partially works w/ existing C+ firmware but will need a fw update to V1.1.22.55 or later for C+ to fully work).
- Cleaned up Z-wave subtitles in the scenes action/trigger descriptions when only one endpoint exists.
- Fixed some Concord button mapping issues.
- Resolved an issue where z-wave devices would show as non-responsive incorrectly.
- Z-wave devices' "Delete Device" option will now show in a drop-down under their device page under more conditions related to non-functioning or malfunctioning devices than was previously the case.
- Bubbled up panel location problems when a panel supports scenes and has at least one.
- Settings for panels will now prompt the user when they try to perform an action that can't be done due to the device being offline.
- Settings now disallow taking actions that can't be completed when a device is offline.
3.5.18 05/10/2021
- Resolved a bug that could cause a crash when clicking on certain cells in the System Settings menu.
- Resolved a bug that could occur if you had one or more systems on an account with one having an empty friendly name, where the app would get stuck on the empty friendly name device and wouldn't let you switch to another device.
- Resolved a bug that could cause a crash when selecting a scene with various z-wave actions/triggers that were configured to use the "Any Z-Wave Device" option.
- Resolved a bug that could cause a crash when attempting to update certain motion or timezone settings for a camera.
- Fixed an issue with creating Key Fob triggers using the Any Key Fob option that was causing a crash.
- Improved camera SDK stability to reduce the chance of a crash.
3.5.17 03/19/2021
- Resolved an issue where on subsequent logouts, the application could get stuck in an infinite loop.
- Fixed a bug that was resulting in unintended feature enforcement of interactive services on legacy BATs.
- Fixed a bug that could result in Home Automation features to show for legacy BATs even though not they are not supported.
- Fixed a bug in the video live view where the incorrect resolution options were being shown/selectable.
- Added z-wave activity indicators.
- Fixed a bug that was breaking multichannel z-wave commands and causing a crash.
- Hid keyfob trigger for anything other than Connect Plus.
- Improved video timezone support.
- Removed Z-Wave all-on and all-off actions.
- Added some additional Z-Wave device state monitoring.
- Fixed a bug where the garage door device wouldn’t work in demo mode.
- Modified zone status text/icons to utilize the open bit instead of the open OR alarm bits.
- Added video camera reboot option (when supported).
- Added support for z-wave network health information.
- Changed how the review request is presented by adding in a rate check.
- Reordered the Tabs to place Cameras before Devices.
- Support of scene conditions w/ new updates to the scene flow/layout.
- Removed the Global Chime for BAT Connect.
- Resolved an issue where user validation wasn't being properly required upon launching the app from a stopped state.
- Resolved an issue where user validation was being dismissed incorrectly after returning from the background following the backgrounding of the application with certain modal alerts visible.
- Added logic to prevent un-intentional account credential deletion under problematic networking conditions.
- Thermostats will now show a "--" when the current temperature is unknown instead of 0 or 32.
- Added Z-Wave Network Wide Inclusion, Network Wide Exclusion, and Classic Learn support.
- Moved the Z-Wave exclusion option (remove device) from settings to a three-dot drop down on the device screen.
- Modified location configuration to use a more simple place picker.
- Modifying the location also configures the TimeZone and offset.
- Fixed a bug that could result in incorrect trigger times being set.
- Fixed a layout issue on the Devices screen.
- Fixed an issue with the new UIDatePicker that was breaking time-related inputs.
- The app will now show camera settings when the camera is offline or in private mode. A message will be shown if the user tries to utilize them during this time.
- Fixed a bug that prevented users from seeing camera clips in a time zone ahead of the mobile device the user is utilizing once the camera begins recording clips for the next day (tomorrow from the perspective of the mobile device).
3.5.16 03/12/2021
- Modified password reset flow to make Username optional.
- Resolved an issue that prevented the Glass Break LP from being enrolled via the app.
- Resolved a bug that resulted in the Security screen zones scrolling off-screen in a way that made them inaccessible.
- Resolved an issue that resulted in the temperature of zones displaying incorrectly at times (usually reading as 0).
- Improved camera online/offline detection slightly.
- Resolved a virtual keypad issue on iPad where rotating the screen would cause the lower rows of buttons to go off-screen.
- Added camera Privacy Mode support.
- Resolved an issue that allowed un-enrolled zones to show on the Home dashboard.
3.5.13 11/13/2020
- Added a dialog that informs the user of a missing Z-Wave module if they try to add a device without a Z-Wave module present.
- Added preliminary support for BAT-Fire.
- Improved Wi-Fi configuration handling on existing cameras.
- Added ability to configure location on Connect XT communicators.
- Added Local Network privacy preference description and a reminder to check it on WiFi config failure.
- Improved reliability of video-related features after leaving the application without force closing it.
- Improved reliability of the camera live preview image updates.
- Updated demo mode to respect white label supported feature sets.
- Re-arranged the camera settings options.
- Added preliminary support for the new doorbell camera (CS-DB1C).
- Added some additional error checking on the motion detection area screens to prevent potential crashes due to unexpected area data.
- Removed the "Force Arming" dialog which was causing issues at times and wasn't consistent with other platforms.
- Fixed a bug that caused the application to lock up and crash when entering a password from the main login screen.
- Modified the behavior of the application to prevent it from trying to switch to multiple panels (or the same panel) in entry delay or alarm at any given time, or more than once per state change.
- Fixed an issue that caused the doorbell motion detection area configuration screen to get cut off on certain device types.
- Reworked the in-app preferences screen and biometrics flows.
- Added a background duration on resume preference to prevent the user from having to validate after leaving the app momentarily.
- Added inherited shared preference prompts to give account holders a choice to force certain preferences down to sub-users.
- Improved camera firmware update status.
- Improved camera PIR Range setting configuration.
- Improved writing Motion Detection Area to account for potential errors. Added a retry snack bar when failures occur.
- Fixed a bug that could cause the app to crash during provisioning if the user navigates away from the screen at a specific time between WiFi Config and Provisioning.
- Fixed a bug that results in the WiFi configuration of existing cameras to not dismiss the settings screen when WiFi is re-established on the camera.
- Added some additional error handling to failure cases during camera provisioning, fixing at least one crash in the process.
3.5.12 11/04/2020
- Fixed a bug that resulted in switches disappearing in the device settings screen as you scroll.
- Camera provisioning improvements.
- Added BAT Connect sensor reset option in the settings screen.
- Added an option to the Motion Detection Area / PIR screen to "Refresh" the data.
- Added in-app review prompts.
- Added smoke/fire trouble and smoke reset support.
- Added Z-Wave Unlock/Lock Trigger Events
- Added Z-Wave Optimize Network feature.
- The app should now switch to a panel in entry delay or alarm if the said panel isn't in view.
- Removed strength requirement on new passwords in the change password dialog.
- Fixed a bug that resulted in the crashing of the app when leaving the event log screen.
- Fixed a bug that resulted in the crashing of the app on legacy BATs using KeySwitch.
- Fixed an issue that resulted in the "Change Password" button not being clickable by sub-users.
- Added new camera firmware support.
- Fixed some crashes that could occur if the user leaves the app while on a Z-Wave device screen.
- Fixed an issue where the app would take a long time to log the user out upon launch if the user's password had been changed outside of the app itself (such as via AC).
- Fixed an issue that resulted in the user sometimes needing to press the login button more than once on the initial login screen.
1.5.11 09/14/2020
- Added groups to favorites.
- Added empty list buttons.
- Added showcase to demonstrate where to add things to empty lists for the first time.
- Added some improved security measures.
- Improved Z-Wave battery handling.
- Improved zone notification handling.
- Fixed some shared user permissions issues.
- Fixed a presentation issue involving the EULA and biometric use dialogs.
- Fixed a crash that can occur after granting the app permission to use the camera for QR Code scanning.
- Fixed a bug that resulted in a premature dismissal of the unregistering camera prompt.
- Fixed a crash that could occur due to how the validate on resume login screen and biometric alerts are presented.
- Fixed a bug with zones that support temperature data.
- Misc bug & crash fixes.
1.5.10 07/30/2020
- Fixed a bug that prevented the fan mode from getting set.
- Added warning decorations in the UI for identifying problematic users who are missing pin codes, resulting in undesired results when interacting with devices utilizing that user.
- Fixed a crash that occurred in demo mode when interacting with the demo thermostat.
- Fixed a bug which resulted in an arming level action/trigger not showing the proper description in some cases.
- Added a length constraint to scene name to be in sync with hardware supported capabilities.
- Resolved an issue where the Heat Sensor was showing the incorrect notification text in the zone configuration view.
- Resolved miscellaneous data and networking related bugs and race conditions related to panel users and cameras.
- Resolved a bug with door window sensor handling on Connect XT.
- Reworked Virtual Keypads.
- Expanded and improved Virtual Keypad support for BAT Connect connected panels (NX especially), where supported.
- Improved event log content, especially for Connect XT communicators.
- Updated pin code validation to take into account the panel's max supported pin code length dynamically.
- Removed a video pop up modal message that is redundant and confusing.
- Improved camera status monitoring.
- Fixed an issue where the permission denied alert wasn't showing if a user didn't have authorization for a specific arming level.
- Improved Invalid User Number NAK handling.
- Made a change to only observe and handle NAKs that originate as a result of commands from the current client to prevent observing NAKs meant for (as a result of commands from) other clients.
- Localization fixes and updates.
- Added event notification renewal at each launch.
- Reworked the arming bar.
- Fixed an issue that prevented the display of Entry/Exit delay for Connect XT.
- Added motion arming icon where applicable.
- Updated some settings text to be more generic instead of referencing the Connect Plus specifically.
- Moved glass-break sensors into the Door/Window category for all input indices.
- Changed the order of cameras.
- Trouble display changes.
- System troubles detail improvements.
- Updated arming modifiers and arming bar icons to update to the alarm color when the system is in alarm.
- Corrected an incorrect Simon XT text token used in zone naming.
- Resolved an issue where an entry delay triggered during a disarmed state doesn't result in the disarm button showing on certain panels, preventing the user from disarming their system until it is in alarm.
- Made some changes to how the arming bar updates it's arming buttons to solve an issue where the disarm button isn't present during an exit delay period under certain conditions.
- Added Global Chime support for BAT Connect.
- Added TouchID / FaceID support.
- Made some changes to the helix permissions view to better inform users of a PIN code requirement and prevent saving without it when required.
- Fixed some user permissions assignment issues.
- Increased the initial time to live value on newly created event notifications.
- Fixed a text wrapping issue in the camera PIR detection configuration screen.
- Fixed a bug on certain modal displays with text fields that could result in them resizing in a way that prevented the buttons from being clickable.
- Improved zone bypass support on various panels.
- Added a change password feature.
- Added thermostat half-point stepping when the user is using metric.
- Fixed a thermostat value updating bug.
- Replaced the “No Favorites” label with a “Select Favorites” button on the dashboard.
- Added company contact phone number as well as phone and email click handling in the dealer info section.
- Slightly modified the VKP view so that it wouldn’t clip the bottom row of buttons on older iPhones.
- Other misc. bug fixes.
1.5.7 05/22/2020
- Fixed a bug that prevented the fan mode from getting set.
- Added warning decorations in the UI for identifying problematic users who are missing pin codes, resulting in undesired results when interacting with devices utilizing that user.
- Fixed a crash that occurred in demo mode when interacting with the demo thermostat.
- Fixed a bug which resulted in an arming level action/trigger not showing the proper description in some cases.
- Added a length constraint to scene name to be in sync with hardware supported capabilities.
- Resolved an issue where the Heat Sensor was showing the incorrect notification text in the zone configuration view.
- Resolved miscellaneous data and networking related bugs and race conditions related to panel users and cameras.
- Resolved a bug with door window sensor handling on Connect XT.
- Reworked Virtual Keypads.
- Expanded and improved Virtual Keypad support for BAT Connect connected panels (NX especially), where supported.
- Improved event log content, especially for Connect XT communicators.
- Updated pin code validation to take into account the panel's max supported pin code length dynamically.
- Removed a video pop up modal message that is redundant and confusing.
- Improved camera status monitoring.
- Fixed an issue where the permission denied alert wasn't showing if a user didn't have authorization for a specific arming level.
- Improved Invalid User Number NAK handling.
- Made a change to only observe and handle NAKs that originate as a result of commands from the current client to prevent observing NAKs meant for (as a result of commands from) other clients.
- Localization fixes and updates.
- Added event notification renewal at each launch.
- Reworked the arming bar.
- Fixed an issue that prevented the display of Entry/Exit delay for Connect XT.
- Added motion arming icon where applicable.
- Updated some settings text to be more generic instead of referencing the Connect Plus specifically.
- Moved glass-break sensors into the Door/Window category for all input indices.
- Changed the order of cameras.
- Trouble display changes.
- System troubles detail improvements.
- Updated arming modifiers and arming bar icons to update to the alarm color when the system is in alarm.
- Corrected an incorrect Simon XT text token used in zone naming.
- Resolved an issue where an entry delay triggered during a disarmed state doesn't result in the disarm button showing on certain panels, preventing the user from disarming their system until it is in alarm.
- Made some changes to how the arming bar updates it's arming buttons to solve an issue where the disarm button isn't present during an exit delay period under certain conditions.
- Added Global Chime support for BAT Connect.
- Added TouchID / FaceID support.
- Made some changes to the helix permissions view to better inform users of a PIN code requirement and prevent saving without it when required.
- Fixed some user permissions assignment issues.
- Increased the initial time to live value on newly created event notifications.
- Fixed a text wrapping issue in the camera PIR detection configuration screen.
- Fixed a bug on certain modal displays with text fields that could result in them resizing in a way that prevented the buttons from being clickable.
- Improved zone bypass support on various panels.
- Added a change password feature.
- Added thermostat half-point stepping when the user is using metric.
- Fixed a thermostat value updating bug.
- Replaced the “No Favorites” label with a “Select Favorites” button on the dashboard.
- Added company contact phone number as well as phone and email click handling in the dealer info section.
- Slightly modified the VKP view so that it wouldn’t clip the bottom row of buttons on older iPhones.
- Other misc. bug fixes.
1.5.6 05/18/2020
Layout and minor bug fixes
1.4.11 11/14/2019
- Moved the heat sensor to a more appropriate category for filtering.
- Scene / Action Trigger should now adhere to title case capitalization rules.
- General bug fixes.
1.4.10 10/04/2019
- Added support for BAT Connect.
- Added some translation corrections.
- Fixed a scrolling bug on the Contact Info page.
- Added arming modifier status labels.
- Added some panel information to the system settings.
- Only Master users can manage home automation devices now.
- Improved device filtering so that tabs won't show for unpopulated device types.
- Added a Z-Wave "All Devices" tab.
- Added a "Protest Silently" arming option to the arm/disarm action.
- Fixed an issue where the arming options were showing for the system arming level trigger.
- Added "Any" options to triggers.
- Scene options will now show dynamically based on available/supported hardware.
- Fixed an issue with the version number in the app.
- Updated the doorbell chime setting to show "Unknown" if the current value isn't set.
1.4.5 07/31/2019
- Fixed a color issue that was making it impossible (or close to it) to read thermostat temperature.
more Version 3.7.4 02/15/2022
Data Linked to You The following data may be collected and linked to your identity:
Contact Info Identifiers Diagnostics Data Not Linked to You The following data may be collected but it is not linked to your identity: