Vocera Secure Texting provides a secure, easy to use alternative to SMS that leverages the Vocera platform to enable HIPAA-compliant secure texting and voice communication between physicians and care teams. It uses Vocera’s synchronized clinical directory, powerful call routing, and workflow capabilities to enable physicians to securely communicate with the extended care team, empowering hospitals to manage and improve overall patient experience and help reduce costs.
• Enables secure, traceable, HIPAA compliant texting between Vocera Secure Texting and Vocera Collaboration Suite users
• Provides access to a hospital controlled directory of clinical users
• Enables seamless communication to Vocera wearable Badges including call by name and call by role capabilities
• Provides ability to set communication preferences and availability
Vocera System Requirements
• Vocera System software 4.4.3 or higher
• Vocera Messaging software 5.2 or higher for communication with Vocera Collaboration Suite
• Vocera Secure Texting 2.1 Sync Connector Service
• Vocera SIP Telephony Gateway
• Fixed issue with notifications not playing in some situations when the app is in the background
• Fixed issue with the app playing a notification tone for incoming messages when DND is enabled on the device
• Fixed issue when Face ID is enabled and the app does not launch
• Various other fixes and updates
Ratings and Reviews
Frustrating to use
I am required to use this for work. The app has serious shortcomings
1. There is no way to forward a message to someone else even within the same workplace.
2. There is no option for changing alert volume. Any moderately loud environment will drown out the alerts. The vibration alert is essential but doesn’t help if your phone isn’t in your pocket.
3. Even coworkers who have downloaded the app don’t use it; it’s not immediate apparent which messages are actually being read, which can be dangerous in healthcare.
No option to turn off volume
Even though I turned off the notification volume on my phone and disabled notification sounds, the chime still plays even in vibrate mode. Please add an option to the notification sounds for “no sound”.
- Vocera Communications, Inc.
- 112.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2019 Vocera Communications Inc.
With Family Sharing set up, up to six family members can use this app.