VoiceNation Mobile +4

Name: VoiceNation Mobile
Rating: 2.7 (10 reviews)
Author: VoiceNation, LLC

VoiceNation, LLC

Desenvolvido para iPad

- 2,7 • 10 avaliações

- Grátis

Descrição

Meet the most powerful version of the VoiceNation app yet!

With our live answering, mobile assistant app, you get the power of VoiceNation’s award-winning customer dashboard all from your smartphone.

VoiceNation Mobile supercharges VoiceNation customers with efficient features like:

• Usage & Status updates, giving you the scalability you need
• Push notifications that keep you up to date
• SMS Texting to keep your private number private
• Sort, filter, and archive messages with our mobile assistant app
• View your individual calls, messages, and texts
• Access a wide range of reports and data, including calls by month, average call duration, and call distribution by state
• View your current bill and minutes plan
• Access FAQS and articles from Zendesk as you need them!

Interested in getting started with VoiceNation? Contact us today to see how a phone answering service can benefit your business.

About VoiceNation:

Since 2002, VoiceNation has been a leading provider of outsourced call answering and live chat for all types of businesses. They're leaders in industries such as medical, legal, real estate, and small business, with no company too big or small. With VoiceNation, your business receives a dedicated account manager that personalizes your client's experience. Our teams of highly trained virtual receptionists answer your phones as if they were based in your office, restoring balance to your business and your calendar.

VoiceNation handles over 20 million calls and live chats for 21,000 businesses. VoiceNation is proud to maintain 5-star ratings on Trustpilot and Clutch, proving their dedication to premier customer service.

More information is available at www.voicenation.com.

*The VoiceNation Mobile app requires a live answering service account with VoiceNation.

11 de mar. de 2024

Versão 7.7.4

Performance Improvement and minor bugs

2,7 de 5

10 avaliações

Billing is completely out of control

If you have a package plan with this company run for the hills! even if you don’t go through your minutes, they still gouge you would make believe charges. They will keep doing this until you complain recently recently recently went through and we have found that they’ve been overcharging us for two years we’ve been requesting if follow up call to review our account and have also made them fully aware of the situation of overbilling. It’s been a few weeks. I still have not had a follow up with this company. Two stars is even too much for them. They still can’t even pronounce our companies name which were just finding out has been going on for over two years, Support Team is incompetent at best giving them two stars is being generous

Poor communication

I have received multiple calls this week even though I have informed them I am not the provider on call - come to find out they are leaving these patients in limbo - the patients do not get proper instruction and they just put it in an email account

Poor app, poor functionality

I get random messages when I’m not on call that I cannot respond to. I am required to click that I have confirmed receipt of a message before being able to review the message. A poor app in general. Do not use this service.

VoiceNation, LLC, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.