Voiply Mobile App 4+

Adequate, not Amazing

Biggest gripe is the app doesn’t allow you to access voicemail transcriptions and recordings (they are emailed to you instead). IMHO, this should be a basic/minimum requirement. Unexpected perk is that the Voiply call logs integrate with the iPhone call logs. We also like that home phone number can so SMS now via this app without giving businesses our mobile numbers. Other uses has been fine for us… we have residential home VoIP landline service but can use our iPhones as home phones whether we’re home on wifi or away on cellular data. Our quality problems seem more like problems with our Spectrum internet than with Voiply … service still works via cellular data with this app even when home internet is down/bad and home landlines are down. We moved cross country and kept our old phone number so we didn’t have to sign up for new phone service in our new town and then update all our banks and other providers.

Voiply app should be better

Top pro:
Works in tandem with Voiily portal on the web and Voiply calling web based calling, (VOIP) hardware residential and business phone lines.
Easy install if you know how.
Support is available.

Top con:
Answering calls remotely needs work. Answering calls occurs to the app when installed but has severe limitations as well. DND function is nice BUT setting gets lost/trashed when updating. Other settings get saved not this one. There no indication of DND ACTIVE.
No voicemail can be played in the app.

Useless.. cannot access account without accepting free trial to add extra services!?

I received an email with a link to install this app to access my existing residential account. The email says nothing about the app forcing me into an extra line. The app so far is 100% useless since I cannot even login to my account without first accepting a 7 day free trial to add an extra unneeded line to my account. I like my Voiply service but I have to login to the website to get voicemail which is a pain in the neck. I was hoping this app would make it easier with biometric sign-in like face-ID etc, but it does not. Very disappointed to see Voiply go in this direction attempting to force added services on a paying customer like myself. 👎

Developer Response ,

Hi Konsularis!

Sorry to hear you had a bad experience with our app. The app is FREE for Voiply residential customers. You just need to log into your customer portal to get the QR code then scan it and everything should work as you expect.

Best regards,

Voiply Customer Service