This app will make it easy for you to view several technical support tools for many Von Duprin products. Whether you're at the door in need of help on how to adjust vertical rod devices or you’re installing the 99 Rim Exit Device for the first time, this app can help you right at the moment you need it.

It provides simple, direct access to the How-To Videos from the Von Duprin Safety YouTube channel. Today, our videos can be difficult to locate on a mobile device. The app also allows you to access product information, including catalogs, common part manuals, and installation sheets for Von Duprin Exit Devices, Trims, Mullions, and Kits. Simply browse through the menus to find what you're looking for. Additionally, you can e-mail any document or call our customer care line directly from this app.

Please note that some documents, such as installation sheets, are between 2-6 MB in size and may take several moments to download. Most of the content is much smaller and will download quickly over a 4G (LTE), 3G or good Wi-Fi connection.

We hope that this app can make your day easier by getting you the information right when you need it, where you need it, on the phone in your pocket or the tablet in your hand. We’re also looking for ways that we can improve this app to better serve you. If you'd like to leave us feedback on the app or request a product to be included, we'd love to hear from you! You can use the option in this app to Send Us Feedback via e-mail, or provide a review in the store.

What’s New

Version 2.0

New in this update: Favorites! Now, when you’re looking at an install instruction sheet, a user guide, or a data sheet, you can tap the “+” sign to add it to your Favorites! We’ve also re-styled the app with new graphics to reflect our new company, Allegion.

If you like this app and use other Allegion products, be sure to check out our other apps for Schlage and LCN. Get all four how-to apps (Schlage Electronics, Schlage, Mechanical, and LCN), and see if you can solve the icon puzzle. :)

We’d like to thank you for using the app; if you have any suggestions or comments, we’d love to hear from you! Feel free to leave a review in the app store, or use the feedback option in the app.


Schlage Lock Company, LLC
14.8 MB

Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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