- Fixed Youtube playback;
Ratings and Reviews
Update: found the problem, but still an issue.
UPDATE: I raised my stars on this app. Since I updated a while back to an 1 teribyte Solid State Drive to make my older mac run faster I ended up moving all of my music and photos to a different hard drive drive then what Apple wants you to put them in. It took downloading another music player app, and that one not working as well, but that app gave me the reason why, it was a “Sandboxing” issue. Seems that VOX and the other app can only access music if it is located in the music folder and no where else. SO this really wasn’t a fault of the VOX creators as much as an Apple security system, so I can't fault them on that. I would sugest that VOX adds some kind of pop up warrning about the Sandboxing issue too, unless they can over come this issue.
App worked great for a year. Then one day I hit play and nothing. I watched it go down the music list greying out every song like it could not find it. I tried to delete all the songs and drag them in again and nothing. I contacted the support and they sent me a reset program and instructions and it never worked. I tried to email them back and they never responded back to me. This was last year and I tried to download the lastest version today with the same results today. It was a very simple great music app, to bad it stopped working.
Developer Response ,
Sorry to hear that! We are working to get a major update to get it solved asap. If you've not received a response on our support desk, it might be a spam blocker. Your mail is getting trashed. Please try contacting us - here: https://vox.rocks/support; here: https://www.facebook.com/voxapp/ or even here: https://twitter.com/i/notifications?lang=en We will provide you with an assistant in order to solve the issues which you are facing at the moment!
Since last updates, i have a problem with playlists. When i import a music in VOX, the order of some songs will change.
For example, i have a album that ordered in track number. When in import it in VOX, track number 4 will go to top of the playlist. So i have to rearrange playlist every time.
I don't have this problem in older versions. But this problem appear in new versions, and new updates does not fix this problem.
Please fix this problem. Thanks.
Developer Response ,
Thanks for heads-up, this problems, connected with iTunes Playlists only and it will be fixed in nearest future updates of VOX app. As a temporary workaround, we would suggest using VOX, instead of iTunes - for creating and managing your music Playlists.
It never worked at all and support was a nightmare
I excitedly spent a day uploading 72GB of songs to the cloud from my CD collection. I didn't see any of it on my devices so I waited, thinking it might take a while to sync. After a few days I wrote support. Only about 2-3 GB out of the 72 showed up on my iOS devices and I wanted to know why. Could it be file types? Could it be some kind of error someone could help me with? Did I do something wrong? After 15 emails back and forth with Vox's support, I'm convinced I was talking to a bot the whole time. There was no comprhension at all of what I was asking. It kept trying to solve for problems I didn't ask about at all. I'm really disappointed because I see all of the great ratings and really love the promise of what it was supposed to do- but it didn't work. And tech support was like talking to a black hole. I've never written a review like this before, but after all of the time I spent writing tech support, trying to find new ways to ask the same question hoping they'd understand - after hours of uploading songs I was so excited to listen to again - I reached the point of writing a one-star review. There's a first time for everything.
Developer Response ,
Hi Kara, thanks for your comment!
We have checked the files that were uploaded to VOX Cloud and came to the conclusion - the majority of your music files has had no proper meta tag!
For example, if the track has no Artist input in id3 tags - it will get to "Untitled Artist" in VOX Library (VOX Cloud)You may just check "Untitled Artists" or "Unknown Albums" and you will see a lot of music tracks, you have uploaded, stored there! Furthermore - you can switch to "Track" view option in the Library view settings! OR edit the id3 tags with Kid3 meta editor or similar.
Finally, you can create a Synced Collection, using your macOS device. That will make your custom playlist (Collection) available for streaming using both iOS and macOS devices.
Hope it helps!
- Coppertino Inc.
- 32.3 MB
OS X 10.10 or later, 64-bit processor
English, Japanese, Russian, Traditional Chinese
- Age Rating
- Rated 4+
- © Coppertino Inc. 2012-2018
- In-App Purchases
- Radio $9.99
- LOOP for VOX Subscription $4.99
- LOOP for VOX Subscription $49.99
With Family Sharing set up, up to six family members can use this app.