Get your hands on your hotel with the Voyager app – before you arrive!
Use the app to book exclusive additional offers before arrival or to enjoy an accelerated check-in and check-out.
Now you can also find all information about your hotel in one place.
Fill in the registration form, edit and complete in your personal information and check in before even setting foot in the hotel!
With protel Voyager you can order from room service during your stay and keep an eye on your invoices.
Once you have the app installed on your phone, all you need to do is click on the authorization link in your booking confirmation or similar to activate it.
You will automatically be taken to the overview page of your reservations. With one click you have access to everything your hotel has to offer you!
IMPORTANT NOTE! Please note before installing the app:
If your hotel has not sent you to this page (for example via a link in the reservation confirmation), first ask the hotel if it supports this service.
- Voyager can now be configured to fit the corporate design of the hotel. All necessary settings can be made by the user himself.
- Guest Profile: Guests can now copy the address from another guest profile within the same reservation. This is particularly handy for partners or families travelling together.
- Pre-Check-In: Hotels can now disable the use of credit cards during pre-check-in. Previously, the dialog was always visible but not mandatory to fill in.
- With the new version Voyager detects certain configuration errors that previously left the guest frustrated. If the guest's country was missing in the hotel's sytem data, the pre-check-in could not be executed. If this happens now, the pre-check-in is disabled and the guest is asked to execute the check-in at the hotel's front desk on the day of arrival.
With Family Sharing set up, up to six family members can use this app.