VSP Vision Care On the Go 17+

the other reviews speak for themselves on quality of this crapware. Let me add my own experience:
- Apple is famous for offering particular attention to people with vision challenges, this app uses ZERO of such platform support - you can’t zoom (the irony)
- if you tap the hamburger menu and then anything outside of that menu you get stack in a clustduck of UI paradox
- the benefits history tells you two piece of information that are: “you used multiple services” or empty fields - essentially there is no history

those are the top items because it is not possible to beyond without aggravation

this app feels to be either developed by incompetent and non user of this type of service or by some kind of outsourced shop where the objective is to put some services of an existing web site inside a native app.

Unfortunately Apple doesn’t allow to give negative stars otherwise this would be my first time doing so.

what would have been better:
- an accessible design given the only expectable audience
- history so that you know what glasses you have purchased using their insurance
- way less bugs (the login is beyond finicky and there is no progress indicator so you cause callbacks to the server when in reality is caching)
and let’s call it for now - they are not going to do any given their real customers are the companies that provide the benefit and not the actual consumers…

This app is basically useless, first of all VSP ID card is basically your social. I downloaded app thinking it’ll let me add card to my apple wallet like the rest of my cards. This app is so old fashioned it’s ridiculous. You constantly have to enter your info to log in, the point of an app is to utilize Face ID, if I constantly want to enter my info I’ll use the basic website since my password is automatically logged in. I log in on app with no problems, I just hate having to keep retyping my login info, so for that reason, I’ll be deleting this useless application!

Such limited functionality on this app, and it can’t be due to HIPAA either since all of the missing functionality is present on my Aetna app, which deals with even more sensitive HIPAA issues.

You can’t look at your statements through the app. You can’t log in via faceid. If you switch apps while logging in and come back to it, the login screen times out. The UI is a mess.