VyStar Card Control 4+

VyStar Credit Union

    • 3.3 • 370 Ratings
    • Free

iPhone Screenshots

Description

VyStar Card Control provides you direct access to your VyStar Debit, Business Debit, HELOC, and Health Savings Account Card.

Take control of your card with these features:
• Turn your card on/off with ease if your card is misplaced, to prevent fraudulent activity or even to control spending.
• Location-Based Alerts and Controls
• Be alerted of transactions in real-time
• Establish spending limits and get alerted when transactions are above your limit.

What’s New

Version 5.45.2

Brand New Look!

Ratings and Reviews

3.3 out of 5
370 Ratings

370 Ratings

Meu3000 ,

must be fixed

i understand that every app needs time for maintenance, but i’ve never had more issues with an app so important. this is mobile banking, something people need immediate access to on a constant basis. when this app undergoes maintenance periods, they last a strangely long time. like, what do you mean i can’t access my accounts, my transaction history, or my deposits for the Majority of the day? many, many hours. that’s kind of unacceptable. people may need to check their balance for time sensitive and very important matters, so blocking them from viewing these things as well as blocking them from making necessary transfers and deposits is asinine. go ahead and fix your app, but please don’t take away all access to it for all of its users for such a ridiculous amount of time while you do. i have never encountered such a problem so often.

Happy-Knappy ,

Way to fix unnoticeable bugs by breaking the app itself!

The app had been doing what it was supposed to, probably worthy of 3.5 stars, because it HAS to go through the mobile banking app to operate, instead of optionally working as a standalone app.

However, as of the last update, The thing keeps going on a loop trying to establish a secure connection, or so it says. I know it is the app because I’ve tried multiple networks, and even removing and reinstalling to no avail.

Developer Response ,

Hi there, thank you for letting us know about your experience. Can you email us your name and phone number to social@vystarcu.org so that we can troubleshoot this issue, please?

Jazz_105_TWH ,

Why bother! Works on to add card then stops

This would be a great app if Vystar hire some IT developers who knows how to fix the main issue! 1) after downloading, the app works fine for you to add your card and info, after that it will not open again, it will only allow you to see the message prompt but when attempting to view via the app, the error secure connection fail will appear, 2) why show the number of messages via the widget but not allow the user to open? This is very frustrating, especially when I need it the most because someone has stolen my card info, had to call and hold for over 40 mins to block card bc app wouldn’t allow me to do so, during that time to got 7 transactions thru! Get it together vystar, you could loose customers who’s been with you all for many years!!

Developer Response ,

Hi there, thank you for taking a moment to leave this detailed feedback for our team to review. We totally hear and understand your frustration. We apologize for the less than desirable experience you've encountered. It is never our intent to cause frustration or make things more difficult than they need to be. Feedback like you is valued by our team! In fact, we review this feedback regularly to get a more detailed understanding of our members digital pain points. We want you to know that we are working on creating new digital experiences aimed at empowering and delighting our members. Thank you for your patience as we work create better experiences for our members. If you'd like to connect and offer any more feedback please email us at social.vystarcu.org. We'd love to hear from you! :)

App Privacy

The developer, VyStar Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

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