iPhone Screenshots

Description

VyStar Card Control provides you direct access to your VyStar Debit, Business Debit, HELOC, and Health Savings Account Card.

Take control of your card with these features:
• Turn your card on/off with ease if your card is misplaced, to prevent fraudulent activity or even to control spending.
• Location-Based Alerts and Controls
• Be alerted of transactions in real-time
• Establish spending limits and get alerted when transactions are above your limit.

What’s New

Version 3.9.3

We are continually releasing new updates to further improve the user experience. Please be sure to turn on automatic updates to get the most out of your app experience.
 
In the latest release we’ve:
· Updated the Add Card user experience
· Addressed other minor code bugs

Ratings and Reviews

3.2 out of 5
191 Ratings

191 Ratings

Kelli_corrinexoxo ,

T

I lose my card a lot so this app offers the ability to turn off my card and turn it back on when I find it. Super convenient. Sometimes it’ll act weird but for the most part I’ve had no problems.

pauljr329 ,

Card control

This app used to work on my iPhone 10s. Now the only way I can use this app is on my iPad. My iPad works great but my iPhone just keeps saying establishing a secure connection. Please wait. It just keeps saying that. Now it won’t work on my iPad either. So now I can no longer access my card. Not my iPhone and iPad now say establishing a secure connection. Please wait. Tired of waiting. Need to go back to the old version or fix this one! Uninstalled the vystar and the card control apps. Still not working. This app is useless. Have not been able to use it sense the update. It never establishes a secure connection. When is this going to be fixed?? This app is junk. Guess it will never get fixed. Everyone had the same issue and vystar just don’t care.

Even with my new iPhone 11 Pro this app still don’t work. Never establishes a connection. The app is working great now! No more issues!! Thanks!

Developer Response ,

Hi there, would you mind email us your name and phone number to social@vystarcu.org so that we can troubleshoot this issue, please?

Jazz_105_TWH ,

Why bother! Works on to add card then stops

This would be a great app if Vystar hire some IT developers who knows how to fix the main issue! 1) after downloading, the app works fine for you to add your card and info, after that it will not open again, it will only allow you to see the message prompt but when attempting to view via the app, the error secure connection fail will appear, 2) why show the number of messages via the widget but not allow the user to open? This is very frustrating, especially when I need it the most because someone has stolen my card info, had to call and hold for over 40 mins to block card bc app wouldn’t allow me to do so, during that time to got 7 transactions thru! Get it together vystar, you could loose customers who’s been with you all for many years!!

Developer Response ,

Hi there, thank you for taking a moment to leave this detailed feedback for our team to review. We totally hear and understand your frustration. We apologize for the less than desirable experience you've encountered. It is never our intent to cause frustration or make things more difficult than they need to be. Feedback like you is valued by our team! In fact, we review this feedback regularly to get a more detailed understanding of our members digital pain points. We want you to know that we are working on creating new digital experiences aimed at empowering and delighting our members. Thank you for your patience as we work create better experiences for our members. If you'd like to connect and offer any more feedback please email us at social.vystarcu.org. We'd love to hear from you! :)

App Privacy

The developer, VyStar Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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