WAC Smart Fans +4

WAC Lighting

Desenvolvido para iPad

    • 3,5 • 191 avaliações
    • Grátis
    • Oferece compras dentro do app

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Descrição

Simple. Clean. Easy to install—and easy to use—WAC Fans are smart looking and as intelligent as you want them to be. Download the optional WAC app to unlock smart features like voice control through your Amazon Alexa or Google Home device, Adaptive Learning, Breeze Mode, and more!

Novidades

Versão 1.1.14

1. Allow users to manually refresh the lastest firmware from the cloud.
2. Allow users to select a desired timezone, rather than following the phone timezone setting.
3. Fixed a bug that the app may cache outdated firmware from the cloud.
4. Fixed a bug that a wrong timezone is sent for Denver users.

Avaliações e opiniões

3,5 de 5
191 avaliações

191 avaliações

Scott👨‍💻 ,

Firmware finally fixed!

I own two of WAC’s smart fans. I specifically purchased these for their smart capabilities as I read they work well with Home Assistant. After installing them, I encountered an issue where the fan connects and everything works fine for about a week, and then stops responding and appears offline. The fan is still connected to my WiFi (I can see it on my router) but it won’t respond to pings or commands to operate the fan. I have to shut off the power to the fan for a few seconds and turn it back on to force it to reboot, and then the fan will come back online and will work perfectly fine for about another week. Both of my fans did this same thing at random times, so I know it’s a firmware issue and not something with my network. Working with support was tedious. It took 8 months and 73 emails but finally the issue has been resolved by way of them releasing a firmware update. The fans have now been stable and I am pleased with them again. I wish they would support Apple Home Kit (they do support local control if you use the third party integration in Home Assistant) but there are also a few missing API commands like activating the “breeze” mode. So overall I am happy again with my purchase but do fear that if something breaks again, it will take forever to get it fixed.

Resposta do desenvolvedor ,

Hi Scott,

We apologize for any issue you might be having! Could you please send details of the fan you are using and firmware version to our customer support at fansupport@waclighting.com? We'll try to get this sorted out for you, it can be a combination of issues causing this

JTRB2013 ,

Mostly good

Connected without problems, all the app controls are quick and effective and voice control works well. I can’t access breeze feature with voice which is a problem because it’s always on but the app works well

Resposta do desenvolvedor ,

Hi JTRB2013 we are always looking to improve the experience for our users, and really appreciate the feedback. If you have any questions please do not hesitate to contact us at Fansupport@waclighting.com

henryg76 ,

App ok, but not all features working as expected

I was able to add and control 2 new fans. Had difficulty updating the firmware for one but after several tries it upgraded succesfully. Hovewer I have not been able to upgrade the controls or the wall outlet, not sure if these devices need to be upgraded as well. Controls show up in the account but then the upgrade screen is empty, scanning for the devices does not return any. Most important, the app does not seem to sync the actual status of the fan. Turning the fan on/off from the control or wall outlet does not change the status shown in the app. Switching from one fan to the other in the app does not show the actual or the last select state either. Unable to monitor the status as is.

Privacidade do app

WAC Lighting, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.

Dados não coletados

Os desenvolvedores não coletam nenhum dado deste app.

As práticas de privacidade podem variar, por exemplo, com base nos recursos que você usa ou na sua idade. Saiba mais

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