Wahoo ELEMNT Companion 4+

I bought the Wahoo Element on a whim, simply because I wanted to get a different computer for my backup bike and didn’t want to pay too much and a few friends told me Wahoos were good. Well, this computer is probably the best purchase I’ve made and I’m considering switching it to my main bike and replace my Garmin 530. The setup was absolutely the easiest and super intuitive. I was also able to buy a speed, as well as a cadence sensor from another company and that too took minutes. I was also able to pair it with my Garmin HR monitor. What else could I ask for? About the only advantage the Garmin has is color and it’s not like the color on a Garmin is HD! I can see everything clearly and the menus are fantastic to run through. I’ve had my Garmin for 2 years and I still can’t run through it as easily as I do on the Wahoo. The buttons are well placed and the case isn’t so clunky. My only legitimate complaint is that I had to buy the lanyard separately and getting the right one was a hassle. The Garmin does come with the lanyard. Other than those minor issues, I would recommend that anyone who wants to get a fantastic computer and just throw it on the bike and get a ton of features, get a Wahoo.

The wahoo element device is a wonderful precise companion to riding. I have enjoyed using it outdoors as well as indoors it pairs with the wahoo heart rate monitor, cadence and speed sensors without incident. I would highly recommend the device.

As far as a company and the customer service, this is the worst I’ve ever experienced. Wahoo uses fake refunds to entice people to purchase their device at full retail price. They promised a refund which entices the purchase but never deliver the refund. Wahoo company uses manipulative restrictive conditions to reject any attempt at receiving the rebate that is promised.

When speaking with customer service representatives they are insensitive to any attempts to make good the wrong of rejecting the rebate. Even threats of buying a competitor’s product only receive “go ahead they’re more expensive” as a reply. When trying to appeal to their reasonableness the responses “whatever do what you think you need to do.”

The new Element Bolt 2.0 is a great computer. Simple to use and has great page views. I love that is displays color on your watt output to show your effort level. Paired with heart rate and cadence…really does give you a great view of your workout live. With all the great things I can say about the computer…just two issues. Takes a long time to acquire GPS and the barometric sensor in mine is faulty. Otherwise would get a 5 star.

The 2.0 does have some sort of SW bug with the barometric sensor. I have spent much time back and forth with Wahoo support to get it rectified, but to no avail. Last communication was “It is a known issue and as soon as our support team has a fix we will contact you”. That has been 2 months waiting. Not happy about this since it has had the issue right out of the box. Temperature is about 9 degrees too high. I did a side by side compare with my Bolt original to verify that the sensor is either faulty or has a bad offset in the software. Either way…Wahoo should make good on it. Will change my rating and update post if they do come through. Otherwise, I do love the computers…both the Bolt original and the 2.0.