Walking & Weight Loss Tracker 4+

83 years young

I live in assisted living facility with no convenient place to walk outdoors. I walk to and from the dining room twice a day every day and shopping one day a week. I just finished my first walk. My program has been adjusted to my limitations and personal needs. I feel great and am sure I can keep to my program. I’m under weight so I hope to gain muscle mass plus improve my lungs as I have COPD.

Developer Response ,

Hello! Thank you for sharing your experience! It’s inspiring to hear how you’re staying active and committed, and we’re so glad the program feels right for your needs. If you ever have any questions or need assistance, feel free to reach out to us at support@easywalking.io.

Your app

Has good workouts
Although- should be able to see past days
Also, when I got app June 1 I pushed on a workout to see walking involved. App started - I stopped it like in 5 seconds. Now it counted that as Day 1. Five second workout. Can’t erase. Can’t go back and start on Day 1. I had to start my workouts on Day 2. Don’t like that. Also time remaining should move down as time counts. Don’t like that it still says 11 minutes remaining when I actually have less. That is maybe 6 or 5 or 1 minute left in the current section of workouts

Horrible customer service, and terrible interface to register

I would give the zero stars if I could. I put in payment information thinking the next step would tell me more of the things that I could do with this happen and narrow it down. But that’s not the case so I promptly got a hold of customer service which was difficult to find and they told me they would not give me a refund for the first month as per the terms and condition as a customer experience manager this is ridiculous. I made a mistake by pressing next at the payment area and they were not flexible.. This is horrible customer service.

Developer Response ,

Hello! My name is Kate, I'm the head of support at Walking & Weight Loss Tracker. I'm so sorry to hear about your experience. It's never our intention to make any part of the process feel difficult or unclear. Please note that we never charge users without their consent, as there are multiple confirmation steps throughout the subscription process. Please email us at support@easywalking.io with "EasyWalking for Kate" in the subject line, and I will personally look into your case. I look forward to resolving this for you!