Wallet - Finances, argent 4+

THE BEST budget app hands down

Truly the best, I track week by week, month by month, and soon year from year. I manually put in everything which took a while (faster on computer) but it’s definitely worth seeing everything, I only recorded up to a certain point because that’s all I needed, can’t worry about the past but only the present and the future. And seeing exactly where my problem areas are (categories) for spending and how much I’m earning helps. Now I can budget REALISTICALLY and not just make estimates on paper because I have real charts and exact numbers and can pinpoint my exact areas needing improvement with the comparison on how much I earned a certain timeframe. Thank you so much. Oh and this is just off the free tip, haven’t paid for the subscription yet but I will soon when I start my business ❤️❤️ daily wallet app user Jade

Réponse du développeur ,

Hello Jade, Thank you so much for this 5-star review. We really appreciate you being our valued client and helping to share the word about us. We’re here for you anytime.

Worst app and customer service; don’t bother

DO NOT BUY! Hands down worst app I’ve ever bought.
After downloading and testing several budget apps due to Mint ending I had high hopes for Wallet. Seemed simple and straightforward unlike many budgeting app that are overly complicated, convoluted and with busy interfaces. Decided to buy a monthly subscription to begin downloading my info as the free version does not connect to your bank. Paid the fee and could not connect to my Credit Union. Keep getting “bank connection failed error”. I’ve restarted the app and my phone. I’ve tried 4 different days and up to 6 times a day to connect and am unable to access my banking info making this app of zero use. I called my bank to seeing they could help…and were very helpful but the issue is on the app side so they could not fix it. I followed the apps FAQ suggestions and have filed at least 2 requests for help with customer service over a 5 day period and have yet to get any response. Just canceled my subscription. Worst app and hands down worst customer service. Save your time, subscription fee and sanity, don’t bother with this app. Would give a zero star if I could.

Réponse du développeur ,

Please note that connections with some banks might be more problematic than others due to some authentication process. However, we’re continuously working on improvements and stabilization of these banks. Our team tries to handle all user requests as soon as we receive them, but please give us some time to answer your email as we have tickets waiting in the queue to answer and we’re doing our best to reply to everyone. We deeply regret the circumstances and remain hopeful that our ongoing enhancements will make the app a valuable experience for you in the future. Thank you for your understanding.

the app that i like the best

i've been testing and trying several budget app, but this is the one that i like the best. it's easy to use, has a beautiful interface, it can handle multiple currency, and we can have several account (3 for the free version) which i found very useful when you have more than one card or when you use multiple currency regularly. the feature that i like the most? the statistic. i know the amount i spent for this and that, but when it's shown on a chart, i have a better vision about it.

but there are things that i wish they can do differently:

clickable categories. i hate it when i check my overall spending then when i want to check certain category, i need to go to the overall transaction.
calculator instead of regular number keyboard, so you can count as you enter the data.
i use three different currencies and i'd love it if i can change the exchange rate manually everytime i input the data because, well, it's always change.
it would be better if i can see the total from EACH currency i have instead of all but in the default currency.