On a whim, I purchased the Walmart plus subscription, and it has changed my life. I don’t say that lightly. I wish I had kept track of how much time having this service has saved me. Not only has it saved me the time of having to drive to the store and shop and drive everything back to my house unload it and put it away, but it has kept me on my budget. I don’t browse like I do in the store so I buy what I have on my list and that’s it. The convenience of sitting on my couch or sitting at work and placing a grocery order and not just groceries but anything else I could possibly need at the press of a button. It is the best thing ever. I will tell you this, TIP, YOUR DRIVERS WELL! I am seeing that I have the same driver frequently and when I asked, they said that they will take a order for a house they remember and you definitely get better treatment. Many many times the driver is also the person shopping for the food, they are doing you a great service, you are getting the delivery for free, tip them well. As for the Walmart app itself, it is extraordinarily fantastic to use. It never glitches, it’s easy to find things, if an item isn’t available in the store, they can usually have it to me later later that day or within the next day or two. Honestly, this app is worth its weight in gold. Again, I know Walmart gets a bad rep and I completely understand that, but the benefit of this is far too great for me to hold any grudges.

I had to reorder my last order. I placed an order with my kids’ Christmas gifts on 12/4 it said it would be delivered 12/6. I wasn’t in a hurry to get them or anything, I actually thought I had hit Pick Up Order. I got an email and text on 12/6 saying my order would be delivered at 4:07pm. I was worried about my kids seeing the items, so I was waiting for the delivery. At 5pm I look at the app and it says delivery attempted, so I looked at my security cameras, nobody pulled into our drive. So I contacted customer help because I couldn’t track the package. They told me it was going to be delivered either before 10pm on 12/6 or during the day on 12/7. I asked if I could just pick it up from the store and was told no. So today I check and there’s still nothing. I contacted support again and was told that the person that was supposed to bring it has now “opted out” for doing the delivery, so the best thing to do was cancel my order and reorder it. I was then told that it could take up to 10 days to get my refund for the order that had to be cancelled because of someone that works for Walmart. That’s not right. I had to pay immediately for items that I didn’t get, so I should be refunded immediately also. Money is tight for people right now and $100 might not be a lot for some but when that’s budgeted for Christmas presents for kids and now I have to move money around to reorder items that it wasn’t my fault I didn’t get is ridiculous.

I’m home delivery is great BUT they will only deliver inside my home IF I pay to install a keyless entry for the workers to unlock even when I am at home!! I can answer the door to let them in or I can leave it unlocked if they prefer to just walk in! I don’t need a keyless entry pad bc I am ALWAYS home!! I’m disabled and am not supposed to bend over to get things off the ground! I’m also not supposed to pick up anything over 5 pounds! Thanks Walmart for being sensitive to the needs of your disabled customers!! I am being sarcastic in case you didn’t notice!!UPDATE: tonight I had Shopper / driver Cindy. They were out of many things I wanted. I LOVE that Walmart has added chat w/ ur shopper, bc I was able to text her and ask her for the replacements I wanted. She was exceptionally kind to me and got EVERYTHING I asked for even though she only had two items left before she was finished shopping! She flew around that store and got the remaining 7 replacements in just a few minutes!!! She finished shopping and delivered them to my house within 15 -20 minutes!! (I live about 10 mins away) What an AHHHHHHMAZING young lady!!! I changed her tip for $20 more than the original!! Fantastic job Cindy!! I appreciate you going ABOVE and BEYOND for me!! You probably don’t think this is much, but I have major back / leg problems, so I can’t do this and I hate it when I don’t get items I need. Cindy is a jewel!!

I have nothing to say but great things about Walmart delivery however, majority of their delivery people do not speak English so at times there’s a language barrier in and of itself. For example, I put in petite French nail tips for my daughter stocking and instead I got petite French nail tips with black and gold lines and bedazzles. It’s little things like that that if you don’t put a substitution in, they put it in for you and demographically speaking without sounding in the least bit racist cause I’m not Hispanic people have a primarily different aesthetically pleasing to the eye nail then do Anglo-Saxon white housewife or that at a preteen so new to this site you’re looking to make your life easier and you come to the right place however in the substitution category, you need to be very clear in place what exactly your substitutions are or you can end up with some pretty wild things!!! Price point between Walmart versus Kroger’s Walmart versus Ft city Walmart versus 🎯 or simply any of theircompetitors is par for the course! You can’t compare savings of apppes and oranges when it comes to their prices and their competitors! Just be ever so very careful and cautious of listing what your substitute choices may be or you’re possibly going to be let down and if you’re like me — you’ll prolly not return these one off or 5 items !!!