Wash Box LA 4+

I decided to try it out since I had a coupon.
The company too over a week to return the clothes and is way overpriced. The walk to the boxes is farther than the walk to my car in the apt complex. Go to the neighborhood dry cleaner instead.

This dry cleaning company was so much better when it was cleancierge But ever since they changed hands and became washbox they are now just god-awful. They lost a pair of gray slacks the cost at least $50 or more. The only thing they said they could do so far is credit me for the next time I use them. But after losing the article of clothing you think I would use the company again. So I told them to at least refund me $50 so I could buy a pair of gray slacks to replace the ones they lost. The person I talked to told me that she couldn’t authorize that and she would have to transfer me to her manager. I talk to the manager and she said she couldn’t authorize it either so she would have her supervisor call me in a couple days. Couple days passed and I never heard from them so I had to call them again. When someone else answered they said their supervisor was busy and would call me back later and again no one called me. It’s an ongoing thing and I get this feeling that they are trying to avoid me. When they changed hands it’s like they fired all the competent workers and hired a bunch of incompetent morons. I’m never doing business with these jerks again.

I left two suits in one of the lockers and a week later they confirmed that they picked up two dresses and a blazer. I called right away and had to leave a voicemail that they never responded too. I called a few times over the following week, but when they never answered or called back. The emails bounced back as well. A week later I got a confirmation that my order was done and I opened the locker to find two dresses and a blazer. I still can’t get a hold of anyone to help me get these clothes back to their owners or find my suits.