iPhone Screenshots

Description

Washlava is the smart laundry experience that lets you reserve and pay for washers and dryers right from your phone. No quarters. No waiting. No hassle.

Doing laundry sucks, but Washlava is here to help. Download the app to find your nearest Washlava-enabled location, reserve a washer, ditch the quarters, and get on your way to clean clothes fast. Locate Washlava in a laundromat, apartment or dorm near you and start washing today!

How it works:
RESERVE: 1, 2 or 3 washers at your nearest Washlava-enabled location – we’ll have them waiting for you
PAY: tap your phone against the machine to pay seamlessly and start your laundry
GO: we’ll let you know when your laundry is finished. Laundry day = done

Available at the University of Florida with more locations coming soon!

Have questions, problems or feedback? Connect with us at support@washlava.com

What’s New

Version 1.2.1

Bug fix around signup form

Ratings and Reviews

1.4 out of 5
203 Ratings

203 Ratings

j6017 ,

App is awful

The machines themselves are an upgrade from the previous laundry situation in my dorm, but the app and the way things are being handled by washlava are absolutey awful. We were promised free laundry credits while they figure it out, but there is no way to access or view the credits in the app. Apparently the only way to see how many credits you have is to email washlava support and have an employee access the records directly??? Even then there is no way to use the credits. I was charged for laundry that I should have been able to use credits for, but instead of sending money back to my mit techcash account, they just gave me more credits, which I haven’t been able to use so far????? And then washlava support said that I should enter my credit card info because the credits are currently set up such that they are only used when you select credit card as payment method, which would be more or less fine, except I’ve now heard that the washlava servers are very easily hacked such that if I did enter my credit card info, practically anyone would be able to steal my credit card info. This is absolutely ridiculous!!! If washlava has a team of customer support than can respond to my emails in <1 hour, they should DEFINITEY have a team of app developers that can solve these problems

base12innovations ,

Laundry list of problems

I want to like this system - it would be great if it worked. But I hope Washlava has learned to test before they deploy, because literally every component of their system was malfunctioning when we got back to campus. Three weeks later and the system is still in limbo, and the laundry credits we were promised hasn’t materialized.

BUT even if all of the hardware was broken I’d still expect at least the app to work, but it has serious usability issues. It doesn't remember my login info from week to week, which is just nonsensical. And it doesn’t send notifications when your laundry is done, which is honestly the only advantage of “smart” laundry machines. The only thing the app does well is charging my debit card. Seriously, make sure you’re at feature parity with a decade-old laundry system before you tout your Bluetooth connected (broken) more efficient (false) and easier to use (false) alternative.

kg1823 ,

Horrible Usability

The app does not remember login info, so you have to log in again every time you open the app. The Bluetooth connection to washers and dryers does not work, so all machine numbers must be entered manually. The app doesn’t send notifications when the laundry cycle is complete, which seems like the most obvious feature one would want from this sort of system. The “time remaining” shown for a dryer cycle on the app (45 minutes) does not match the actual dryer cycle (60 minutes). The app allows you to reserve machines even when there are no machines available for use. The system does not distinguish between machines that have completed cycles and those that have completed cycles and have been unloaded (seems like it would be easy to keep track of whether the machine door has been opened after a cycle finishes).

App Privacy

The developer, Washlava, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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