Washmen Laundry & Dry Cleaning 4+

Pickup & Delivery. UAE’s #1‪.‬

Washmen FZ LLC

    • 4.7 • 1.5K Ratings
    • Free

Screenshots

Description

Washmen is an award-winning on-demand laundry & dry-cleaning service. Place an order on the app and we will come pickup your laundry and deliver it all clean to your doorstep. Ranked #1 in UAE & Asia, our service sets a new standard, and it is 100% contactless and hassle-free.

Your clothes are in safe hands. Our 30,000 ft² facility is the biggest in UAE and it is powered by some of the world's best machines and technologies. They’re all designed to clean, sanitize, and minimize fabric strain while maximizing water and energy efficiency in benefit of the environment.


HOW IT WORKS


When you place your first order on our app, our driver will bring you our color-coded bags, so all you need to do is fill those bags according to the service you need:
• The green bag is for our *Clean & Press* service: This is for all items that require special care and pressing that include suits, dresses, shirts, blouses, pants, jackets and more. Pricing is per item.
• For our pressing service, use the white *Press Only* sticker on any of the bags and we'll know you just need them pressed. Pricing is per item.
• The blue bag is for our *Wash & Fold* service: It's perfect for items suitable for 40°C wash that don’t need pressing like sportswear, homewear, underwear & more. Fill up the bag to the neck for a fixed price of AED 65 per bag!
• The pink bag is for our *HomeCare* service: This is for all your home linens that include towels, beddings, pillows, duvets, blankets, etc. Fill up the bag with up to 15 items for a fixed price of AED 75 per bag!


For future orders, we will give you some extra bags, so you can fill and leave outside of your door for pickup.


On the app, you can add special instructions on how you want us to package, fold, hang, crease or starch your items. You can also report stains or write notes for delicate/expensive items. We’ll make sure your items are well-taken care of and your instructions are followed.

Our customers absolutely love our service and they swear by it! We can’t wait for you to join them :)


WHY WASHMEN:



- Premium quality service with no middleman
- Same-day pickup - as quick as 30 minutes
- Contactless laundry pickup and delivery
- Affordable services for all your clothes and home fabrics
- Cashless convenience
- OptiClean, dry clean, wash or hand wash cleaning programs
- Highly automated facility using best-in-class equipment
- Exceptional customer care offering live chat email and phone support
- Free home recycling program - send us your paper and plastic with your laundry order & we'll recycle them for free


Our service is available in UAE, Dubai & Abu Dhabi offering the ultimate convenience in laundry services & dry clean.


Visit our website:
https://www.washmen.com


SUPPORT
Do you have questions or suggestions for our service? We would love to hear from you. Please visit us at https://www.washmen.com/help/

What’s New

Version 5.2.0

We'd like to introduce our new Before & After feature for your shoe orders!

Ratings and Reviews

4.7 out of 5
1.5K Ratings

1.5K Ratings

Rafey Hashmi ,

My Friday’s are better.

I always wanted an app which does my laundry in the hassle free manner. Some apps did provide them but flicking thru times for pick up and drop off was still something I wanted fixed. My friend recommended me Washmen. She had used the service for 4-5 months and never went back. I finally gave it a shot and now I cannot go back. Their Insta-Order is simply amazing. Using 3D Touch and getting your laundry done is classic. The Wash Everything bag is what I mainly use it for, my laundry comes back smelling like fresh air. I’m hooked!

Developer Response ,

Hi! Thanks for taking the time to share your thoughts and feedback with us. We're grateful to have you as our customer and looking forward to your next order. Regards!

RachelUAE ,

Consistently lost or destroyed items

We don’t typically leave reviews, but we feel a duty to warn others about the experiences we’ve had with Washmen over the past two years. Washmen consistently lost or damaged hundreds of dollars’ worth of our clothing and linen over that time, and each time we discussed it with them, no attempt at restitution was ever made by Washmen. Roughly 2/3 of the time, there was some issue with our order that definitely outshone the convenience of their operation, which was the main reason we stuck with them for so long. If it wasn’t destroying the silk duvet cover we received for our wedding, it was other customers’ items mixed in with ours, or missing items never found, or cashmere items mishandled and destroyed. Washmen is fine for basic laundry for items you don’t really care about, but don’t trust them with delicate or specialty items, and don’t expect them to go the extra mile to try to make it up to you. We finally had enough and are using another local company. Again, really hate to leave this review, but want to prevent others from having this same experience.

Developer Response ,

Hi, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We would love to make things right and make it up to you if you give us another chance.
Please feel free to reach out on +971 4 813 2999 or drop us an email at support@washmen.com.

rubaina 1 ,

My 1st order

I called to enquire about the rates and explicitly asked which would would be the most cost effective option for me as I had a couple of comforters /quilts / blankets. I was told the pink bag could hold 2 double bed sizes . Individual cost would be higher. And I was told 1st time would be free. The person came with the Laundry bag which could barely fit one. After a struggle someone we managed to squeeze a double bed sized one inside and packed another one in another bag. I got it back today where one was done free of cost but sadly they ve charged me for a bag of 1 quilt instead of giving me the individual cost. I doubt dry cleaning a double bed blanket cost 65 plus vat anywhere. Average cost is 25-30 everywhere . Very upset at being charged for a whole bag when there was only 1 item in it and when they clearly told me 2 items would fit in a bag. Doubtful if I’ll be using ur services again.

Developer Response ,

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
Please contact us via live chat or call us on +971 4 813 2999 if it is more convenient. We look forward to hearing back from you.

App Privacy

The developer, Washmen FZ LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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