When I first installed the app it opens fast but once I did the updates it now opens slow. Sometimes it won’t open. So I have to close it and try again and then it opens but it is slow. Once I am in it works good but sense the update it is slow.
There’s so many things that I can list by working for this company in only one week. First, the laundry that you get will have feces, blood and other bodily contents that you are expected to wash. In the handbook, it says that the customer is not supposed to even put those types of items in the hamper but they do it anyway. If you reject the item, the customer will complain and you will get a violation on your account. Also, customers are supposed to work out any stains on their clothing but they do not and you are expected to work the stains out. If the customer complains, you will have a violation on your account for that as well. The customers account will state that they will provide their own detergents/dryer sheets but they don’t even put it in the hamper and expect you to wash their clothes anyway. They do that to lower their costs. Also, customers will overstuff the hamper so that they will not have to pay for multiple loads. The customers constantly find ways to cheat the system but you will be accused by “support agents” of cheating the system. Such a shame. If you are have unexpected car trouble, the support agents will be rude and condescending towards you and suspend/ban your account. The support agents also hate when you ask questions on what the violation policy is and they will accuse you of trying to work around the system. Don’t even waste your time on this. There’s better companies elsewhere.
I’ve worked for this company for a little bit now and I’ve never had any issues really. Support is always fast to get back. They keep up with what’s going on and work on any issues you have quickly or let you know when they can! They’re kind and it’s easy! Love hampr!
When orders come through, it has been very slow to load to accept an order. Every since the map update. Please fix this
This is a great side hustle for anyone! I am a SAHM and it fits my schedule perfectly. Work when i want to, and only commit to what i want, when i want. Support team is amazing. Sign up and see what it’s all about 😊
Perfect and easy side hustle for me. I can work on my own time when I want and decide how much laundry I want to take on. Thank you for developing and creating this app…I wish I heard of it sooner. ❤️
Perfect way to make extra income. Working for hampr has allowed me to save money for family vacations and birthday parties.
The hampr team is always there to guide you and have become family.
They require you to buy detergent they don’t supply it. To make matters worse they want you to use a specific brand of detergent that costs nearly $25!! You are paid less than $8 per load of laundry. Washing, drying and folding can take anywhere from 2 hours of your time. It’s not worth the money. This is like slave work!!
Don't bother working for this company. There is no washr support number, and they expect you to chat if you have any issues. I had an emergency, and they banned my account after it wasn't letting me use the in-app chat. They are very unprofessional. Highly recommend working for a different laundry service.
I got approved to be a Washr and even ordered a huge bulk of the digerent they recommend if customer doesn’t provide their own. I’ve sent over 5 emails asking for help to set up an account for tech error and no one has gotten back to me. Very disappointed and not worth it.