The WaveRider Mobile Payment App allows a user to pay for their laundry, directly from their smart phone, at participating locations. Users can track and manage their laundry account balance, start washers & dryers, receive status messages, and earn rewards for participation. It is fast, easy, and convenient.
Minor bug fix
Ratings and Reviews
Embarrassing - this company needs a drug free leader fast
Newport Beach isn't listed despite the fact all of their bogus "WaveRider" signage promising functionality and usefulness litters the walls of our laundry facilities. The depth of their incompetence is evinced by one example: Berkley is entered twice - once spelled wrong and another correctly (they don't even know how to delete a mistake) so I, or anyone else from Newport Beach, can't use the app because ENTERING YOUR ACTUAL LOCATION OF EACH LAUNDRY FACILITY SO THE WASHING AND DRYING UNITS CAN BE MONITORED VIA SMARTPHONE IS THE ENTIRE POINT OF THE APP. A competent battle tested executive leader is necessary for any business venture to succeed - A company that is this asleep at the wheel spells trouble. With the rampant drug use in society now days, especially the tech industry, if you are a friend of anyone involved with this company, I respectfully suggest an intervention. Incompetence at the level WaveRider has reached is indicative of severe drug abuse and/or a deficit in the understanding of basic business. I cannot think of any other reason a glaringly obvious and embarrassing coding mistake and overall lack of oversight can go unchecked for so long. My prayers are with members of the WaveRider company and their families.
App doesn't even have the basics
This app does not work. I could not find my laundry room so I clicked on the larger town we're a suburb of to see if maybe it was listed there. No, only the places in that specific city are listed. Since then, I tried to change my personal information on the App but it gives me no option to try a different city. Once you click on a city, there is no way to correct the mistake or change it if you move. I attempted to change the location more than once over the last month since this was installed at my apartments each time with the same results.
I have never had an app that lacks even that most basic aspect of allowing me to change my location. This app sounds great but it fails so badly on the basics that even if it suddenly started working, I would never trust it with something like my banking information.
Useless app. Do not use
Downloaded the app because signage in my building told me it was the “easiest way to pay”. I downloaded, could not find my building, then the app crashed. I redownloaded, put in all my info, and then paid $10 (which is non refundable), and the app would not let me pay on the machines. The other 2 people in the laundry room were having problems with the app too. So I deleted and redownloaded again. The app now says I don’t have an account, but when I make a new account, the email account is taken. Basically, the app crashes, doesn’t work, doesn’t find correct locations, has no clear help center, money is non refundable, etc. do not use this app. It’s easier to pay with coins or a card. DO NOT USE.
With Family Sharing set up, up to six family members can use this app.