Wayback 4+

I was loving this app. However, the past few times I’ve tried ordering through the app, it has not gone through. It will say it went through, but then I get an email stating my card has been refunded. I go to the store, and they say my order did not come through. This has been an inconvenience. I deliver for DoorDash, so it was convenient to order my food then pick up when I was able to. I emailed support about this problem, and they told me to uninstall and reinstall the app. I had already done that but it didn’t help. There has been no update for the app in two years. Please fix this issue!!!

The app is better than it used to be—I like that I can order from the app to dine in, but the interface is still amateurish. Finding the toppings I like on my burger means scrolling through a long list in a nonobvious order, and there is no way to add a side to an individual burger. You can order sides, but they don’t know which side to put with which burger.

But I absolutely hate that they make me enter credit card information into the app instead of letting me use Apple Pay. This puts me at greater risk (am I supposed to trust a random restaurant’s app more than Apple with my financial details?) and it is just a nuisance.

I’d shrug off the clunky interface and give the app five stars if it would just let me use the payment methods I already have set up.

*** I always went to the location on Woodruff Road, but then it Closed maybe because of COVID and now the only one near me is an hour away, and I haven’t been there yet but my friends all say the Food & Service are Great !! I wish you guys would Open a Store in Travelers Rest South Carolina because the Quality & Service of your restaurant would keep you very busy. We will not go to Burger King or McDonalds even with all the Deals and Coupons they throw at you. So it breaks down like this, You are the #1 in Burgers like KFC is #1 in Chicken ***