We update our app regularly to make your riding experience even better.
In this release, we have updated Spanish and Chinese localizations and made updates to dropzones.
Ratings and Reviews
Best actual scooter, worst app
Comparing the skip scooters to Bird and Lime, the actual scooter of skip is the best, and safest feeling of all. It has a wider platform to stand on, a stronger motor, better control, better handle bar comfort, and they can fold (the others can’t) if you collect them as a charger. The app on the other hand, lacks core functionality, such as checking the battery % before paying for the ride, gambling activating one on 15%. Ride history would be nice too. I had a rare issue happen and support was extremely quick and extremely nice. Skip is by far the best scooter share company here in Portland, I just wish they would improve their app a little bit.
Don’t trust with credit card info
So I enjoyed skip for the first week I used it; many of the scooters had malfunctions and I had a couple small transactional issues but overall it was worth the fun and connivence. Then yesterday I got a notification letting me know that I completed a ride for several hundred minutes and racked up about 50$ worth of charges. Not had I not completed a ride, but I also hadn’t used a scooter in several days. When I called customer support because I felt my issue was immediate, the customer service person was from a call center not affiliated with skip and told me the best he could do was report the issue to skip like I had already done. I’m not sure what the purpose of the number was but when a skip rep finally got back to me via email they told me it was a ‘glitch’ and they’d refund my money in 2-5 days. I failed to eat any sort of compensation despite the fact that I received overdraft fees because of the ridiculous amount I was charged for something I literally didn’t do. It’s clear to me their application is too prone to glitches to be trusted with confidential payment information & their customer service on several levels made me feel as if my issue was trivial and not worth compensating. Overall it’s a buggy product that I don’t think is worth the risk of potential loss of money and time. If someone from skip wants to help me out that’s dope but otherwise I would say cop a lime or bird.
Skip does not pay rangers/chargers on time!
I have been working for skip as a charger or ranger whatever they say for the past 4 months. I have never experienced terrible support for rangers who we go out there in the cold, rain, snow late at night and early in the morning. The biggest issue is about being paid on time or not getting PAID AT ALL. I regularly pick up 20-30 skips a day. That’s $160-$240 worth per day that I charge and dropped. They would only pay me once out of 5 days! I’ll have to wait 48 hours for them to investigate and properly pay me. That leaves me at the end of not making payments for bills I owe. It’s a terrible application if you are looking to earn money with skip - they will under pay and under appreciate your hard work. I always have to screen shot everything from all the skips I picked up to the time that I do not have any skips in possession. If you are looking for work similar to charging - work with bird or line they never had any issues for paying me on time.
- Skip Transport, Inc.
- 45.6 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Tagalog
- Age Rating
- Rated 4+
- © 2018 Skip Transport Inc.
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With Family Sharing set up, up to six family members can use this app.