Wayzn 4+

Needs more- early adopter

I’ve had this for over a year I believe, was one of the first to get it when it came out. I thought it would be amazing and solve so many headaches for me. Troublesome setup as my door I guess is slightly heavier than what it likes. Ended up not using it, just decided today to give it another try .Great idea, needs more power torque to open slightly heavier doors. Would be great if it could open a little bit faster.

App is really the weak link

The actual door device works well but the app does not. I have motion detection turned off on both home and away modes in an attempt to try to prevent the door from detecting motion EVERY time I close it. I also reduced the sensitivity all the way to the lowest point. It still detects motion and stops every time and once it does, it won’t close until I go get my phone, open the app, wait for it to connect, and then press the button to close the door. Extremely annoying and basically makes it unusable. It worked fine before the last update. Bottom line is that it should not detect motion if I have it disabled in the app. That’s the point of even having that option. This was an expensive device and is a great idea, but I regret purchasing it and will just uninstall it until/unless those issues get fixed.

개발자 답변 ,

Hi There
Thanks for your feedback and sorry for the troubles on your Wayzn! There are a few settings needed to tune motion detection including filtering, dog size, sensitivity, and detecting visual obstruction on closing. We're always happy to help in person if you schedule support. On the app we keep improving. The ability to schedule your Wayzn to disable it is also coming out soon!

Probably one of the worst apps I’ve used in a long time

I was thrilled by the concept of Wayzn - pet door with no permanent damage or expensive installs! However, this fell short due to the app. The “checking connection” error is one of the worst user experiences I’ve had in a long time, especially with a product this expensive. No matter how many times I tried each and every one of the troubleshooting steps, I was not able to ever get the device connected to my wifi. You spend ~$700 on a product and can’t even get the thing to simply connect to your network! I would have returned it but don’t want to swallow losing half of the cost so I’m holding out for a future update. But wow was this disappointing. The alleged 3 minute install quickly turned into 4 hours without any result other than frustration and disappointment.