WCC MyAccount 4+

I used this app for the first time to pay my auto loan. At first I was scared because nothing about my payment showed after I made my payment. After I called customer service she said to wait at least 24 hours for it to show up on the online system and the app. This is a great app to pay your auto loan if you are on the go.

This application has a major processing issue. I have used it to make 4 payments on my account over a 6 month span using two different iPhones (5S on iOS 8 and 6+ on iOS 9.2). All four payments resulted in, "Congratulations, your payment was processed successfully". Which I took a screen captures of each time. Of the four, only one actually was processed; however, I never received an email, phone call or any application notification that there was a processing issue at anytime regarding the 'missing' three payments.

I have notified Wilshire about this and sent them a screenshot of the latest payment and also offered any logs my phone might contain to assist in their investigation. Wilshire states they don't even show me attempting the latest payment in their system which the app clearly shows on my end being successfully. Something is wrong here and this app should be pulled by Apple if Wilshire will not until it is fixed.